Human Resources Manager

Join Feed the Children as a Human Resources Manager in the Philippines, leading HR strategies and operations to support organizational objectives.

• Manage the performance management cycle, including goal setting, probation reviews, annual reviews and performance improvement plans (PIPs).
• Provide managers with guidance on performance issues and support consistent, fair and well-documented performance processes.
• Coordinate talent reviews and support succession and capability-building initiatives.
• Conduct training needs analyses and coordinate learning and leadership development initiatives.
• Drive organisational development and change initiatives aligned with organisational priorities.

• Partner with leadership to align HR priorities and people strategies with organisational goals and country operating requirements.
• Provide strategic advice on workforce planning, organisational design, role clarity, change management and people-related risks.
• Maintain organisational structures, job descriptions and workforce plans in alignment with approved organisational requirements.
• Develop succession plans and talent pipelines for critical roles in collaboration with leadership and HR stakeholders.
• Coach managers and leaders on effective people management and foster a culture of accountability, collaboration and inclusion.
• Participate in Country Management Team meetings and contribute HR insight to organisational decision-making.
• Lead end-to-end recruitment and selection in accordance with approved workforce plans, policies and recruitment processes.
• Ensure consistent and documented recruitment practices, including requisition approval, candidate sourcing, screening, interviews, reference checks and background checks where required.
• Oversee offers, contracts, onboarding and employee orientation to ensure a consistent and positive employee experience.
• Monitor recruitment activity and metrics and identify opportunities to improve quality, timeliness and candidate experience.
• Lead employee engagement, wellbeing and recognition initiatives that support retention, collaboration and organisational culture.
• Promote diversity, equity and inclusion and an inclusive and respectful workplace environment.
• Coordinate employee engagement surveys and translate findings into practical action plans.
• Monitor employee experience across key lifecycle stages and recommend improvements where appropriate.
• Manage and lead disciplinary, grievance, investigation and other employee relations processes, ensuring confidentiality, procedural fairness and alignment with organisational policy.
• Provide HR advice on employee relations matters and escalate complex or high-risk cases to the appropriate HRBP at IO.
• Monitor compliance with applicable Philippine labour legislation, statutory requirements and donor requirements relevant to the role.
• Maintain effective relationships with relevant statutory authorities and external HR/legal service providers.
• Champion safeguarding, ethical workplace practices and organisational standards and support appropriate escalation of safeguarding or serious workplace concerns.
• Implement Feed the Children HR policies, procedures, standards and SOPs and support their consistent application in the Philippines.
• Maintain appropriate HR documentation, approval controls and audit trails for recruitment, compensation changes, employee relations actions, contracts and separations.
• Produce HR dashboards and workforce analytics and use data to identify trends, risks and opportunities.
• Coordinate HR audits, compliance reviews and reporting and track corrective actions through to completion.
• Monitor HR risks and data privacy requirements and escalate material risks appropriately.
• Support continuous improvement of HR processes, systems and employee lifecycle practices.
• Strengthen HR processes, SOPs and service delivery and identify opportunities for operational efficiency and continuous improvement.
• Plan, forecast and manage the HR budget in line with approved organisational priorities.
• Manage HR vendors and maintain effective working relationships with internal and external stakeholders.
• Collaborate with Finance, leadership, HR colleagues and other relevant stakeholders on workforce, payroll, benefits, compliance and organisational initiatives.
• Perform other duties consistent with the role and level of responsibility as assigned by Management.

• Bachelor’s degree in Human Resources, Psychology, Business Administration or a related field.
• Minimum 7 years of progressive HR experience, including at least 3 years in an HR management or senior HR generalist/HR business partnering role.
• Demonstrated experience across employee relations, talent acquisition, performance management, HR operations and employment compliance.
• Strong working knowledge of Philippine labour law and applicable statutory employment requirements.
• Experience with HRIS, payroll and benefits administration, workforce reporting and HR data.
• Strong interpersonal, communication, problem-solving and conflict-resolution skills, with the ability to advise and influence managers at different levels.
• High level of confidentiality, integrity, accuracy, organisation and sound judgement.
• Master’s degree and/or professional HR certification (SHRM, HRCI, CHRP/CPHR or equivalent).
• International NGO or international development experience.
• Experience working within a global or matrix HR operating model.
• Experience in organisational development, change management and/or organisational restructuring.

• Oversee payroll and benefits administration, ensuring accurate and timely processing, reliable employee data, appropriate approvals and compliance with applicable statutory requirements.
• Conduct salary benchmarking, job evaluation and compensation analysis to support market competitiveness and internal equity.
• Manage employee lifecycle transactions, including contracts, promotions, transfers, regularisation, separations and offboarding.
• Maintain accurate, confidential and up-to-date HRIS data and employee records, with appropriate documentation and audit readiness.
• Coordinate with benefits providers and other HR vendors and monitor service delivery and issue resolution.