IT Program Manager & Business Analyst (PM-BA)
Legal Right to Work Required
This employer requires applicants to already have the legal right to work in the job location. You must hold valid work authorisation, residence status, or citizenship.
This opportunity may still be relevant if you already have work authorization in the country, are a permanent resident, citizen, or hold a valid work visa.
Role Summary
Join the International Rescue Committee as an IT Program Manager & Business Analyst, focusing on project management and business analysis in information security and infrastructure.
Key Responsibilities
Primary responsibilities include but are not limited to the followin
- Coordinate and support execution across GIS and Infrastructure initiatives; serve as the central point of contact for project tracking, reporting, and day-to-day coordination across multiple concurrent workstreams.
- Support Agile execution, including facilitating Scrum ceremonies (sprint planning, standups, retrospectives), maintaining JIRA backlogs, and driving delivery against milestones.
- Establish and maintain project tracking, RAID logs (Risks, Action Items, Issues, Decisions), and cross-team dependency management; proactively surface and resolve blockers before they become critical.
- Assemble and maintain project plans, milestone schedules, and team assignments; adjust resources and plans as priorities shift across GIS and Infrastructure portfolios.
- Facilitate program and governance meetings; proactively document meeting minutes, track decisions, action items, and issues; drive follow-up to closure between sessions.
- Prepare and maintain status reports covering project scope, goals, milestones, budget, risk, change requests, and critical issues for the team and senior stakeholders.
- Support the development and maintenance of reporting dashboards and data consolidation for real-time visibility into portfolio health.
- Ensure consistent overlap with U.S. Eastern Time (8:00 AM – 1:00 PM) for real-time collaboration with global teams.
- Gather, analyze, and document business and technical requirements; facilitate stakeholder workshops and requirement validation sessions to ensure clarity and alignment before development begins.
- Translate business needs into user stories, acceptance criteria, and functional specifications; map business requirements to technical capabilities and identify system constraints and dependencies; support backlog refinement and prioritization in JIRA.
- Maintain accurate and up-to-date system documentation.
- Ensure traceability from requirements through delivery; maintain documentation standards and standardize workflows across teams.
- Identify process improvement opportunities and recommend solutions; define reporting and dashboard requirements in collaboration with stakeholders.
- Coordinate and support User Acceptance Testing (UAT) validation activities; ensure deliverables meet quality standards and are ready for business use before release.
- Support audit and compliance readiness activities across GIS and Infrastructure workstreams, including GRC (Governance, Risk & Compliance) and data protection requirements.
- Perform other duties or special projects as required or assigned by senior project managers or portfolio leadership.
Working Conditions
The IRC and IRC workers must adhere to the values and principles outlined in *IRC Way - Standards for Professional Conduct*. These are Integrity, Service, and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.
IRC et les employés de IRC doivent adhérer aux valeurs et principes contenus dans le IRC WAY (normes de conduite professionnelle). Ce sont l’Intégrité, le Service, et la Responsabilité. En conformité avec ces valeurs, IRC opère et fait respecter les politiques sur la protection des bénéficiaires contre l’exploitation et les abus, la protection de l’enfant, le harcèlement sur les lieux de travail, l’intégrité financière, et les représailles.
- The position can be fully remote, with an in-person office setting available for staff located near IRC’s Kenya location.
- Standard working hours. Consistent overlap with U.S. Eastern Time (8:00 AM – 1:00 PM) is required for real-time collaboration with global teams.
- Minimal travel may be required.
Eligibility Criteria
Candidates must be located in and have the right to work in Kenya, Colombia, or Nigeria.
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