Technical Account Manager
Local Work Rights Required
This employer does not provide visa sponsorship. Applicants must already have the legal right to work in the job location.
This opportunity may still be relevant if you already have work authorization, are a permanent resident, citizen, student or dependant with work rights, or are seeking jobs within Africa.
Role Summary
Join Clera as a Technical Account Manager, driving growth for B2B SaaS startups in a fast-paced environment. US work authorization is required; visa sponsorship is not available.
About the Organisation
Join a fast-moving, early-stage marketing AI company that is automating the marketing services industry — starting with SEO and AI search optimization. As a Technical Account Manager, you'll be the trusted technical partner to a portfolio of fast-growing B2B SaaS startups, helping them unlock measurable growth outcomes from a cutting-edge marketing automation platform.
This is a high-impact, cross-functional role sitting at the intersection of customer success, product, and engineering — ideal for someone who thrives in a hands-on, startup environment and loves turning complex technical problems into clear client wins.
Key Responsibilities
- Serve as the primary technical point of contact for clients, driving platform adoption and delivering measurable growth results.
- Translate client needs into precise technical requirements and coordinate with product and engineering teams to deliver solutions.
- Onboard and coach customers on platform best practices to help them maximize marketing ROI.
- Monitor key success metrics across your client portfolio and provide strategic, data-driven recommendations for continuous improvement.
- Collaborate cross-functionally with product, engineering, and customer success teams to resolve issues and ensure clients realize full platform value.
Minimum Requirements
- Industry experience in marketing services, SEO, or AI search optimization (AEO).
- Strong CS fundamentals or equivalent problem-solving background.
Working Conditions
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- Salary: $90,000 – $122,000 per year, depending on experience.
- Early-stage equity opportunity at a well-funded, high-growth startup.
- On-site in New York City (SoHo), NY — this role requires full-time, in-office presence. No remote option is available.
Eligibility Criteria
Candidates must have valid US work authorization as visa sponsorship is not available.
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