Senior Site Reliability Engineer

Join Thought Machine as a Senior Site Reliability Engineer, playing a key role in maintaining robust infrastructure for leading banks globally from their London HQ.

• Supporting the product engineering teams in building highly fault-tolerant, scalable applications by participating in design discussions, engaging in RFCs and code reviews.
• Executing various department strategies - contributing to the design and scoping work for team members around disaster recovery, backup, redundancy and capacity planning activities.
• Being part of a global on-call rotation responsible for identifying and fixing bottlenecks in SaaS customer environments.
• Regular maintenance of production systems that host Vault products.
• Driving the evolution of our SaaS products by defining and designing features that foster exceptional reliability and an unparalleled user experience.
• Implementing and regularly testing DR strategies to ensure the highest level of resilience and fault tolerance of the platform.
• Maintain and promote high-quality written documentation of assets, processes and runbooks that are used by the team in their day-to-day operations,
• Working with your Manager in growing team members in their technical skills as well as their understanding of Vault Products.

• You have a track record of delivering high-impact projects with focus on long-term scalability, ensuring that human intervention scales sub-linearly with usage growth.
• You possess an up-to-date understanding of design patterns relevant to hosting and networking architectures.
• You proactively champion product development, driven by a desire to build truly exceptional products, not just solve immediate challenges.
• You’re a high-agency individual who can independently drive projects to completion by effectively scaling your individual output with the appropriate delegation of work to team members.
• You have a strong background working in either Python, Golang having used one of these programming languages to execute a significantly sized project or initiative.
• You have experience working with Kubernetes or other container orchestration systems.
• You have experience with automation/configuration management, e.g. Terraform, Puppet, Chef, Ansible.
• You have expertise in one or more of the following areas: Database Administration, Networking, Observability Tools (such as Prometheus, Jaeger) or automation infrastructure.
• You have extensive experience working with either GCP or AWS.

• Highly competitive salary
• Pension plan (match up to 5%)
• Life insurance - three times annual salary
• Competitive maternity (six months fully paid) and paternity leave (four weeks fully paid)
• Shared parental leave (matched to our maternity leave for the same point in time)
• 25 days holiday and bank holidays
• Flexible working hours
• Cycle-to-work scheme
• Electric car scheme
• Season ticket loan
• Access to outstanding learning materials and courses
• Sports and hobby clubs, subsidised by Thought Machine
• All the latest tech you need
• Start the day properly with fresh fruit and cereals
• Huge range of healthy (and not-so-healthy) snacks, smoothies and drinks
• A talented and experienced team as your colleagues
• An environment where we encourage learning and progress
• Two charity days a year
• Weekly food pop-up