Outreach Officer
Legal Right to Work Required
This employer requires applicants to already have the legal right to work in the job location. You must hold valid work authorisation, residence status, or citizenship.
This opportunity may still be relevant if you already have work authorization in the country, are a permanent resident, citizen, or hold a valid work visa.
Role Summary
Join the International Rescue Committee as an Outreach Officer to lead recruitment for a project supporting foreign nationals in Poland, focusing on outreach and participant engagement.
Key Responsibilities
- Plan and deliver outreach across the project’s multi-channel recruitment model: online registration, field activities and information sessions, local events, workshops, and community activities.
- Represent the project at community events, job fairs, and information sessions to raise awareness and reach eligible participants across target regions.
- Coordinate with partners infoline and first-contact function to keep outreach channels complementary and avoid duplicating first-contact responsibilities.
- Handle inbound enquiries by phone and other channels, providing accurate project information and screening candidates against eligibility criteria (legal residence in Poland, age, target-group definition).
- Register participants using the project’s common registration form, capturing information on professional situation, Polish language level, residency status, and barriers to employment, always with informed consent and respect for participants’ privacy.
- Refer registered participants into the diagnosis and Individual Action Plan (IPD) process and support the shared referral system between project partners.
- Maintain accurate, up-to-date participant records in KOBO and CommCare.
- Track recruitment progress against the 1,500-participant target and report regularly to the Project Management Lead.
- Track service delivery progress by direct outreach and contact with beneficiaries, confirming support received by each participant.
- Contribute recruitment data to monthly monitoring dashboards and support the MEAL team in maintaining data quality.
- Join regular partner coordination meetings to flag recruitment risks (e.g. under-recruitment, drop-out) and agree corrective action.
- Help maintain a reserve list of eligible candidates to mitigate participant drop-out.
Requirements
- Bachelor's degree in social sciences
- migration studies
- social work
- or a related field
Eligibility Criteria
Eligible candidates must have legal residence in Poland and meet specific age and target group criteria.
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