Front Office Team Leader
Local Work Rights Required
This employer does not provide visa sponsorship. Applicants must already have the legal right to work in the job location.
This opportunity may still be relevant if you already have work authorization, are a permanent resident, citizen, student or dependant with work rights, or are seeking jobs within Africa.
Role Summary
Join AccorHotel as a Front Office Team Leader in Cambridge, UK, leading the reception team and ensuring exceptional guest experiences.
About the Organisation
Why joining Ibis Cambridge? We welcome you as you are! We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore limitless possibilities within the company. By joining us, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Our mission at Ibis Cambridge Central Station is to create memorable moments for our guests, by connecting hearts from arrival to farewell. If you have a passion for hospitality and love making people feel welcome, we want YOU to be part of our Team!
Minimum Requirements
What are we looking for?
Previous experience in a similar Front Office leadership role is preferred.
Strong system knowledge ,Opera Cloud or similar PMS is a bonus.
A warm, friendly personality and a passion for hospitality.
Supervisory or team leader experience in hospitality.
Confidence to manage shifts and work independently.
Strong communication skills and a natural problem-solver.
Flexibility to work weekdays and weekends.
A calm, organised approach under pressure.
Excellent communication with both guests and the team.
Additional Information
Why Join Us?
Competitive salary and benefits package, including pension, additional holidays with service, a “Recommend a Friend” program and Employee Advisory Service.
Flexible rota.
Discount Card for Accor Hotels Worldwide.
Complimentary stays in UK hotels (Free Bonus Breaks Vouchers, subject to availability and T&C).
Opportunities for career growth and international development.
Apprenticeship opportunities.
A one-night stay experience to help you understand guest needs.
A supportive work environment with an engaging team culture.
Eligibility Criteria
This position requires applicants to have the legal right to work in the UK and does not offer sponsorship for overseas candidates.
⚠️ Disclaimer: PathwayAI Africa does not guarantee employment, scholarships, visas, or admission. Always verify all opportunities through official sources before submitting personal information.
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