Growth Lead (Lifecycle & CRM)
Role Summary
Join Dex as a Growth Lead to enhance candidate engagement through innovative lifecycle strategies and CRM tools.
About the Organisation
Human time and effort is the rarest thing in the universe. The fact that so many people hate what they do for work is a disaster on so many levels. How many people live quiet lives of misery? How many generational talents do we miss due to circumstance?
Dex’s mission is to close the gap between Talent & Opportunity, we believe that work, and being productive, is part of the human condition, that regardless of AI, human passion, ingenuity and a desire to do things means that work will always exist.
We are building Dex to create a future where technology helps every individual to understand their strengths, interests and unique abilities, and to connect with opportunities where they can thrive, because more people doing things they love leads to a better, happier and more productive world.
We are starting by connecting the world's most ambitious software engineers with the companies that deserve them.
We match over 90% of our candidates to relevant roles. Getting people through the door isn't the hard part anymore. What happens after is.
By year end we'll 5x our candidate pool. Every one of those people generates behavioural signal almost no one else in recruitment holds. Right now, our opportunity lies in how we use that signal to engage and re-engage candidates with the right message at the right moment.
This isn't traditional CRM. It's a growth role that lives in the inbox and the product.
You'll lead lifecycle inside the growth team: activation, onboarding, education, re-engagement, across email, notifications and in-product. Nobody owns this today. You'll build it from nothing..
- You’ve stood up lifecycle or CRM from scratch. Built the engine, not inherited and tended one someone else designed.
- You come from a consumer tech or software business, where your work centred on the consumer experience and the workflows people actually move through.
- You think in growth metrics, not marketing metrics. CAC to LTV, unit economics, conversion rate, revenue growth - that’s how you frame your work, not opens and sends.
- You’re highly technical, analytical, and commercial. You pull your own numbers, spot what matters, and build the case for what to do next without waiting on anyone.
- You’ve worked hand in hand with growth teams, and you’ve done it at early-stage companies. You’re at home in a small, fast-moving business and you’d take that over big tech.
- AI fluent. Everyone on this team uses agents to be more effective and execute faster, and you will too.
- Strong product instincts. You understand that the best message is sometimes a product change, and you can argue for both.
- You care about craft - how every message reads, not just when it sends.
- Intelligent, ambitious, with strong judgement. A good person who’s fun to work with.
Working Conditions
- Above market salary — we're building a world class team and believe pay should match that ambition
- Significant equity — we want this to be the last job you 'have' to take
- Full private healthcare & dental — because life happens and we want to support you
- Fertility benefits & enhanced parental support
- Gym membership & wellness benefits
- Claude tokens — lots and lots of Claude tokens
- Regular socials, offsites and an annual trip
- MacBook Pro + team kit
- "Whatever you need" approach to tools and support
Requirements
Eligibility Criteria
The job description does not specify eligibility criteria or sponsorship details.
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