Information Management Officer

Join ONSUR as an Information Management Officer in Damascus, providing crucial data support for humanitarian efforts in conflict-affected areas.

• Develop, maintain, and improve standardized Sector data-collection and reporting tools, including 4W matrices, stock tracking, activity monitoring, partner presence, and response-progress tools.
• Liaise with Sector partners to ensure regular, complete, timely, and high-quality submissions in accordance with agreed reporting schedules and definitions.
• Consolidate, clean, validate, de-duplicate, and document incoming datasets, maintaining clear data dictionaries, version control, and audit trails.
• Maintain secure, well-structured Sector databases and ensure that data can be efficiently retrieved, updated, and used for analysis and reporting.
• Analyze Sector data to identify geographic and thematic needs, response gaps, duplications, trends, partner coverage, stock availability, and progress against targets.
• Produce and regularly update dashboards, maps, charts, tables, infographics, and other user-friendly products that clearly communicate Sector performance and priorities.
• Apply appropriate analytical methods and quality checks to ensure that findings are accurate, transparent, and suitable for operational and strategic decision-making.
• Prepare concise analytical narratives and briefing materials for coordination meetings, situation reports, donor discussions, advocacy, and humanitarian leadership.
• Contribute to the design, implementation, and data-management arrangements of joint and Sector-specific needs assessments.
• Compile, clean, and analyze assessment data and produce summary reports, datasets, maps, and evidence products for Sector planning and prioritization.
• Maintain and update needs mapping, response tracking, gap-analysis, stock, and activity-monitoring tools at national and/or sub-national level.
• Support the harmonization of indicators, geographic references, assessment methodologies, and partner reporting definitions to improve comparability and reduce duplication.
• Compile and issue monthly consolidated 4W products and support submission to OCHA and other relevant humanitarian platforms in accordance with agreed timelines.
• Support preparation of monthly situation reports, operational updates, strategic documents, response-monitoring products, and ad hoc information requests.
• Maintain an organized and current Sector documentation library covering assessments, reports, meeting minutes, strategies, standards, guidance, dashboards, and datasets.
• Contribute to Humanitarian Programme Cycle products, including HNO analysis, HRP indicators, periodic monitoring reviews, and national or sub-national planning processes.
• Provide training, coaching, and help-desk support to Sector partners on IM tools, reporting requirements, indicator definitions, data quality, and submission procedures.
• Develop user-friendly templates, reporting calendars, data dictionaries, guidance notes, and standard operating instructions for partner submissions.
• Support national and sub-national IM colleagues in applying consistent methods, naming conventions, geographic coding, quality controls, and visualization standards.
• Document common reporting challenges and propose practical improvements that reduce partner burden while strengthening data completeness and usability.
• Participate in Sector coordination meetings and provide clear information-management updates, analyses, visual products, and recommendations.
• Liaise with OCHA Information Management, other Sector IMOs, assessment actors, and relevant humanitarian data platforms to promote interoperability and coordinated analysis.
• Support inter-sector data sharing and analysis, ensuring that definitions, geographic units, timelines, and caveats are clearly communicated.
• Respond to approved information requests from Sector leadership, partners, donors, and humanitarian coordination bodies in a timely and service-oriented manner.
• Apply responsible-data principles, confidentiality, informed consent, data minimization, access controls, and secure storage when handling partner or affected-population information.
• Operate impartially and transparently in a neutral Sector-serving role and avoid using privileged Sector information to advance ONSUR's programmatic interests.
• Do not double-hat the Sector IMO function with programmatic information-management responsibilities within ONSUR where this could create an actual or perceived conflict of interest.
• Ensure compliance with ONSUR's Code of Conduct, Child Safeguarding Policy, PSEA standards, applicable data-protection requirements, and established procedures for reporting misconduct or data incidents.

• *Contract Duration: Five (5) months, with the possibility of extension