MEAL Manager
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Role Summary
Join World Vision as a MEAL Manager, leading monitoring and evaluation efforts across Syria, Turkey, and Jordan to enhance humanitarian accountability and program development.
About the Organisation
For more than 75 years, World Vision has been committed to making a positive and lasting difference in the world. We have become a global leader in improving and transforming the lives of children, their families, and their communities. We help children, families, and communities overcome poverty and injustice, irrespective of religion, race, ethnicity, or gender. Every child deserves a life rich in meaning and purpose. We work with the most vulnerable children in the world so they can experience life in all its fullness.
Key Responsibilities
World Vision Syria Response is recruiting a Monitoring, Evaluation Accountability & Learning (MEAL) Manager to provide technical leadership and support the development and improvement of cross border programs and service delivery in Syria, Turkey, and Jordan. Under the supervision of the Director of Program Development and Quality, the MEAL Manager will lead the Monitoring, Evaluation, Information Management (IM) and Humanitarian Accountability Offices across three country contexts (Syria, Jordan, Turkey). Core to the position is to lead on the development and maintenance of results based MEAL system throughout the Syria Response portfolio, lead the development of the accountability system and ensure the high standard of the centralized IM system for internal/external learning & selected reporting purposes. The position is a management position and will directly manage a large team of 25+ individuals across three countries contexts in multiple office locations. This in addition to the remote M&E responsibilities through partner organizations. She/He will be required to establish, maintain & mainstream MEAL systems for direct and partner implementation. In addition, the MEAL Manager will coordinate all MEAL tasks & communication with internal & external entities under the leadership and guidance of her/his supervisor.
The position holder will report to the Humanitarian Accountability and Learning Coordinator and work closely with the MEAL officers and the project team to support on the development of information provision materials, feedback and complaints handling. The position is essentially a champion for refugees' needs and rights and aligns with WV's commitment to be accountable to disaster-affected people.
- Ensure that Syria Response and its project have Monitoring, Evaluation, Accountability and Learning plans & measurement processes established. Ensure that such plans and processes are coordinated and viable with Information Management systems
- Establish robust and viable partner MEAL processes and standards
- Lead on the overall MEAL system and ensure synergy between the different M&E, humanitarian accountability, information management & learning processes.
- Ensure that this broader MEAL system is communication and known amongst other most relevant Syria Response offices/departments (esp. GAM, leadership, Tech and Operations)
- Ensure that the overall MEAL system is developed based on local capacity, cost- effective approaches and sustainable processes.
Minimum Requirements
- Required Professional Experience:
- Minimum of 2 years national & 3 years international (total of 5 years) experience in the field of MEAL, especially in emergency context and grant funding is critical.
- Proven experience in establishing a fully functional MEAL system for an organization that’s supported by bilateral & multilateral international donors serving more than 100,000 beneficiaries within a period of 12 months.
- Proven experience in leading Surveys (mix methodologies) from designing to report writing.
- Proven experience in local staff capacity building
- Proven experience in establishing MEAL systems for sub grantees and local partners.
- Proven experience in managing accountability systems.
- Experience in coordinating MEAL functions at a national level for an INGO covering some of the following sectors / thematic areas is critical: Health, Cash, Food, WASH, shelter, Education, Child protection and livelihoods.
- Management Experience (2+ Years) of a team of 10+ staff in a MEAL or similar office
- Required Education, training, license, registration, and certification:
- Master’s degree preferably in the field of social sciences, public health, nutrition, statistics or development studies
- Thorough knowledge in writing technical MEAL reports is essential.
- Thorough knowledge on Sphere, Core humanitarian standards, child rights, human rights, DNH, HAP & DAC evaluation criteria are essential.
- Thorough knowledge on the humanitarian operations coordination, cluster operations, and major donor M&E requirements is essential
- Preferred Knowledge and Qualifications
- Thorough knowledge in quantitative and qualitative data collection methods, and analysis is essential, especially the use of SPSS / “R” software’s for quantitative analysis.
- Good understanding on database management and data structures.
- Thorough knowledge of World Vision processes such as Child-Wellbeing, Syria response M&E framework would be an advantage.
- Ability to perform well under pressure and comply with donors & partnership deadlines is essential.
- Travel and/or Work Environment Requirement
- Ability to work and produce high quality outputs in an intense & dynamic working environment, with local and international staff having different working styles and different levels of competencies is essential.
- Language Requirements
- Fluency in written and spoken English is required.
Eligibility Criteria
Candidates must have the legal right to work in the relevant country context.
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