Customer Success Manager
Role Summary
Join Plinth as a Customer Success Manager in London, supporting charities with impactful technology solutions.
About the Organisation
Plinth is a fast-growing tech startup working with charities, foundations and local government. Small and local charities are highly effective but largely hidden. They have no spare time and no spare money. We're building the tools these organisations need and shining a light on the work they do. Read more on our blog.
🚀We're growing fast. 3-4x this year. We get 7+ new clients a month and we're shipping new features every few days. This means things move quickly and your work directly shapes how we scale. You'll have real responsibility from day one.
❤️It's really impactful work. Our clients are charities and grassroots organisations across the UK, and soon internationally. When you help them succeed with our platform, you're directly amplifying their impact. Every successful onboarding means a charity spends less time fighting with their systems and more time on their actual mission.
🤝You'll work with impressive people. Our team is talented, collaborative and slightly strange(?). We value impact, speed and openness. We work in person in our office in Old Street because we genuinely enjoy each other's company (most of the time). It’s a high trust, creative space where if you think something's a good idea, you just go do it.
Working Conditions
- Salary: £42,000 - £75,000 depending on experience
- Equity as part of your package
- Location: In-person, Old Street, London
Requirements
Eligibility Criteria
Eligibility for the position is unclear, particularly regarding visa sponsorship for international applicants.
⚠️ Disclaimer: PathwayAI Africa does not guarantee employment, scholarships, visas, or admission. Always verify all opportunities through official sources before submitting personal information.
Check if You Qualify
Upload your CV to compare it against this specific opportunity. You can still apply even if improvements are recommended.