Implementation Delivery Manager
Role Summary
Join SFG20 as an Implementation Delivery Manager, guiding customers in adopting the SFG20 platform and ensuring successful project deliveries.
About the Organisation
SFG20 is the industry standard for building maintenance. Providing services and pioneering technologies that empower people to create and sustain safer buildings.
Our mission is to make buildings better using our standard, software and expertise. Our vision is to become the leading authority for built environment maintenance that protects and enhances quality of life.
As an Implementation Delivery Manager, you play a critical role in ensuring customers successfully adopt the SFG20 platform, enabling them to realise value quickly and confidently.
By combining project management expertise with hands-on implementation delivery, you will guide customers from project initiation through to go-live. You will deliver a high-quality onboarding experience, manage implementation projects of varying complexity, and coordinate internal resources to ensure implementations are delivered efficiently, on time, and to a consistently high standard. Your work directly contributes to customer satisfaction, adoption, retention, and long-term success.
Minimum Requirements
- Project Management qualification (PRINCE2, APM, Agile, PMP or equivalent).
- Experience contributing to process improvement initiatives.
- Experience supporting resource planning or capacity management.
Working Conditions
- 🏖 26 days holiday + Bank holidays + buy up to 5 days
- 🏥 Private Medical insurance with BUPA
- 🏡 Remote/Hybrid first policy
- 💙 Employee Assistance programme with WeCare
- 👨👩👧 Enhanced Family Friendly Benefits
- 🏋️♂️ Gym Discounts
- 🚀and more!
Eligibility Criteria
Eligibility details related to visa sponsorship or international applicants are not clearly stated.
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