Global Communications Manager (100%)

Join Nonviolent Peaceforce as a Global Communications Manager in Geneva, Switzerland, to enhance global communications strategies and strengthen visibility in conflict areas.

• Partner with programs, advocacy, fundraising and organizational leadership to ensure communications support organizational priorities while maintaining a coherent global voice.
• Work directly with country programs and communications focal points on storytelling, campaigns, case studies, events and other communications priorities.
• Work particularly closely with advocacy colleagues to align external communications, organizational positioning and advocacy objectives.
• Collaborate with fundraising colleagues to ensure communications effectively support resource mobilization priorities.
• Contribute communications expertise to significant internal communications and staff engagement in partnership with People & Culture, leadership and other functions.
• Provide guidance, tools and coaching that strengthen communications practice across the organization.

• Lead the implementation of NP's existing global communications strategy and annual communications plans.
• Work closely with the Global Head of Advocacy & Communications to refine and evolve communications priorities, positioning, voice and approaches over time.
• Translate NP’s strategic and organizational priorities into effective communications initiatives across multiple audiences and platforms.
• Identify communications opportunities that strengthen NP’s visibility, credibility and influence.
• Use communications data, analytics and learning to assess performance, inform decisions and continuously improve NP’s communications approach.
• Exercise sound independent judgement in day-to-day communications decisions within agreed organizational strategy and priorities.
• Manage the day-to-day operations of NP’s global communications function.
• Oversee communications planning, editorial calendars, workflows and production schedules.
• Ensure timely delivery of high-quality communications content and materials across the organization.
• Establish and strengthen communications systems, standards, tools and quality-assurance processes.
• Coordinate communications activity across global and country program teams, helping connect organizational priorities and reduce duplication.
• Manage competing communications demands while maintaining clear organizational priorities and standards.
• Lead NP's external storytelling and communications across digital platforms, publications, media, and campaigns.
• Ensure NP’s external communications consistently reflect the organization’s mission, values, identity, voice and positionality.
• Ensure the voices, experiences and agency of civilians and communities are represented ethically and respectfully.
• Maintain consistently high editorial, visual and production standards across public-facing communications.
• Coordinate media engagement and identify opportunities to strengthen NP’s visibility and contribution to public conversations on civilian protection, nonviolent action and conflict.
• identify emerging communications and reputational risks, advise the Global Head of Advocacy & Communications and senior leadership, and escalate significant issues as appropriate.
• Contribute communications expertise to crisis and emergency response, including messaging, media engagement and public communications.
• Support executive and senior leadership communications for significant external engagements, announcements and organizational moments.
• Lead, mentor and develop the global communications team, currently comprising the Media Advisor and Communications Specialist, and foster an inclusive, collaborative and high performing team culture.
• Establish clear priorities, responsibilities, systems and ways of working for the communications function.
• Strengthen planning, quality assurance, tools and processes to improve the consistency and effectiveness of NP communications.
• Manage communications work planning, delegated budgets and external suppliers within agreed authority levels.
• Strengthen communications capacity across country programs through guidance, coaching, training and shared tools.
• Promote learning, innovation and continuous improvement across the function.

• Minimum of 7 years of progressively responsible communications experience, ideally within an international NGO, humanitarian organization, international institution or similarly complex environment.
• Demonstrated experience managing a communications function, team or significant portfolio of work.
• Strong experience implementing communications strategies and translating organizational priorities into effective external communications.
• Strong experience across multiple communications channels, including digital communications, media relations, editorial content and storytelling.
• Excellent writing, editing and content-development skills, with consistently high standards of quality, accuracy and judgment.
• Proven ability to communicate effectively in sensitive, politically complex or conflict-affected contexts.
• Experience working with senior leaders and advising on high-profile or sensitive communications.
• Demonstrated people-management experience and a people-centered approach to developing colleagues.
• Strong experience collaborating across functions, countries and cultures.
• Ability to combine strategic thinking with hands-on delivery.
• Experience in humanitarian action, peacebuilding, protection, human rights or related fields.
• Experience supporting advocacy and/or fundraising communications.
• Experience strengthening communications systems, processes or teams during a period of growth or change.
• Experience with brand management, communications analytics and performance measurement.