Senior Deal Desk Analyst
Role Summary
Join Harvey as a Senior Deal Desk Analyst in London, focusing on deal execution and strategy within a fast-growing AI company.
About the Organisation
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
Key Responsibilities
- Deal OperationsReview, validate, and process customer orders to ensure accuracy, compliance with pricing and contracting policies, and readiness for booking and billing
- Support Sales reps with Salesforce (SFDC) opportunity management, quoting workflows, and deal hygiene
- Manage and triage a Deal Operations ticketing queue, ensuring timely responses and clear communication with stakeholders
- Partner with Deal Desk to support pricing approvals, contract structures, and deal execution logistics
- Act as a frontline support resource for SFDC and CPQ-related questions from Sales
- Assist with CRM and CPQ enhancement on an ad hoc basis, including:gathering and drafting business requirements
- supporting user acceptance testing (UAT) and QA
- helping roll out new workflows, fields, or guardrails
- Deal StrategyAssist with structuring, pricing, and negotiating complex deals side-by-side with GTM account teams
- Build scenario-based pricing models (usage projections, ARR impact, credit allotment sizing) to support deal structuring and executive approvals.
- Leverage product telemetry (feature use, token usage)
- Summarize and escalate deal approvals through leadership chains
- Contribute to sales and deal desk enablement, including documentation, process guides, and training support
- Identify recurring issues or inefficiencies in overall process and straegy and surface recommendations for improvement
Requirements
Eligibility Criteria
Eligibility details regarding visa sponsorship are not provided; check with Harvey directly.
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