Area Support Manager South Sudan Aweil
Role Summary
Join the Norwegian Refugee Council as an Area Support Manager in South Sudan, leading support functions to ensure efficient program implementation.
About the Organisation
The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. Our 15,000 staff work in crises across 40 countries, providing life-saving and long-term assistance to millions of people every year.
[Watch this short video](https://vimeo.com/736782633) to see NRC in action.
An estimated 9.4 million people in South Sudan need humanitarian assistance and protection services in 2023, reflecting 76 per cent of the population. Many of the 2.3 million South Sudanese living in protracted displacement since 2013 have been displaced multiple times and cannot return home. The ongoing conflict in Sudan continues to drive significant displacement into South Sudan with hundred thousands new arrivals since April 2023. The returnees are encouraged to go to areas of origin, places that are equally vulnerable and lack basic services. Often their houses, land or property has been destroyed by the civil war or is occupied. Humanitarian actors are over stretched by the volume of returns and associated needs.
Over 83 per cent of South Sudan’s population relies on subsistence farming, livelihood, and fishing as their primary source of livelihoods, leaving them vulnerable to climatic and conflict related shocks and stressors. Disrupted supply chains, weakening currency, and rising cost, diminishes the purchasing power of the population, exacerbating existing malnutrition and food insecurity. South Sudan remains one of the most severe protection crises in the world, with high levels of gender-based violence and significant gross human rights violations across the country, and with people impacted by violence having limited access to justice and the rule of law.
Despite significant deployment of humanitarian assistance, the cumulative effects of years of conflict, a surge in sub-national violence, and unprecedented flooding, leaves vulnerable population in urgent needs of basic services and protection.
We are looking for people who are passionate about helping refugees and people forced to flee. Are you one of those people? If you are, NRC offers you the opportunity to:
[Learn more about NRC](https://www.nrc.no/)
The Norwegian Refugee Council (NRC) is a global humanitarian organisation helping people forced to flee.
Join us in assisting millions of people in areas where others cannot, tackling some of the world's most dangerous and difficult crises. Bring your skills and dedication to an organisation recognised for providing high quality aid and for defending the rights of refugees and internally displaced people.
At NRC, we give responsibility to employees at all levels and foster professional growth and innovative teams. You can expect a supportive culture and an open dialogue with management. We are committed to diversity, equity and inclusion.
Together, we save lives and rebuild futures.
Safeguarding is central to NRC’s work. We expect all employees to:
- Do demanding and professional work, often in challenging contexts.
- Join a work culture that empowers every employee to share ideas and take responsibility.
- Be part of a welcoming and supportive community committed to human dignity.
- treat everyone with respect and dignity
- contribute to building a safe environment for all
- never engage in any form of exploitation, harassment and specifically sexual exploitation, abuse and sexual harassment (SEAH)
- always report. NRC has a zero-tolerance approach to inaction against exploitation, abuse and SEAH
Key Responsibilities
- Line management responsibilities for directly reporting staff Finance, HR & Admin, Logistics and ICT. This includes the Performance management process, setting clear goals aligned to area strategy and priorities, and to follow up and support staff’s achievement.
- Compliance with and adherence to NRC policies, guidance and handbooks and donor/auditor requirements
- Facilitate the Area Office support functions’ strategic input to the development of the Country Strategy and Plan of Action
- Provide input on operational support in proposal development, and coordinate and align operational support with programme plans
- Responsible for ensuring quality support to project implementation.
- Facilitate the Master Budget, area level budgets and BPO development, including assess and monitor costs and resource allocation needs
- Responsible for the strategic development of Area level structures, technical systems, human resource capacity and allocation
- Responsible for development of new area specific technical SOPs, guidelines and tools
- Responsible for organisational learning related to programme support
- Responsible for technical capacity building of support staff
- Development of holistic and needs based programmes, including cash-based interventions and marked based programmes
- Compliance and adherence to NRC policies, guidance and procedures, and a specific responsibility for the functions policies and procedures
- Provide strategic leadership and line management to the Finance, Human Resources & Administration, Logistics, ICT, and Support Services teams, ensuring effective performance management, staff development, coaching and accountability.
- Strengthen operational planning and coordination by aligning support functions with programme priorities, anticipating operational risks, and ensuring operational readiness for project implementation and emergency response.
- Oversee financial management and monitoring of the Area Office, including budget planning, expenditure tracking, forecasting, cost control, cash flow monitoring, financial risk mitigation, and timely implementation of corrective actions.
- Lead the development, monitoring, and review of the Area Office Master Budget ensuring optimal resource allocation and value for money.
- Champion staff care, wellbeing, and duty of care initiatives, promoting staff welfare, employee engagement, occupational health and safety, psychosocial wellbeing, and a positive organizational culture.
- Provide strategic oversight of fleet and transport management, ensuring safe, efficient, cost-effective, and compliant management of vehicles, drivers, fuel consumption, maintenance schedules, utilization, and fleet performance.
- Oversee office and facilities management, ensuring NRC offices, staff accommodation, stores/warehouses, and other facilities are safe, functional, adequately maintained, and compliant with NRC standards and systems.
- Ensure effective management and accountability of NRC assets, including planning, inventory control, asset registration, maintenance, tracking, disposal, and compliance with organizational policies.
- Provide strategic oversight of procurement, logistics, warehousing, and supply chain operations, ensuring timely acquisition and delivery of goods and services while maintaining compliance with NRC procedures and donor requirements.
- Ensure ICT systems and infrastructure adequately support programme and operational needs, including data protection, cybersecurity, communication systems, and user support.
- Lead operational risk management, ensuring appropriate internal controls, fraud prevention mechanisms, and mitigation of operational, financial, legal, and reputational risks.
- Ensure full compliance with NRC policies, procedures, donor regulations, statutory requirements, audit recommendations, and internal control standards across all support functions.
- Develop, review, and implement area-specific operational systems, Standard Operating Procedures (SOPs), guidelines, tools, and process improvements to enhance efficiency, accountability, and service delivery.
- Provide operational leadership and technical input into proposal development, project design, donor budgeting, operational feasibility assessments, and implementation planning.
Working Conditions
[Find out more about the benefits of working for NRC](https://www.nrc.no/career/what-we-offer/)
- Duty station: *Aweil*
- Contract: national contract, 12 Months.
- Salary/benefits: grade 8 on NRC’s national salary scale.
- Travel: 30%
- NRC is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability.
- We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative.
Application Information
- *Internal candidates only: To apply as an internal candidate, log in with your official email or click on Opportunity MarketPlace*.
- When creating your profile, include your full name as given on your passport. Complete all the system-required fields for experience, employment history and education.
- Mandatory to submit the below when applying:
- Your most updated English CV and remove all previous outdated CVs.
- English Cover Letter
- Do not attach certificates or any other documents apart from the two mentioned above.
- Incomplete applications or the ones submitted in other languages than English will not considered.
- Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered. Unsolicited applications not related to this specific job advertisement will not be considered.
- Only shortlisted candidates will be contacted. We receive many applicants for each vacant position.
- This position is only open to candidates who have the legal right to work in South Sudan. NRC will not sponsor visa nor work permits as the contract is national.
- If you have any questions about this role, please email ESA Recruitment esa.recruitment@nrc.no with the job title as the subject line.
Requirements
Eligibility Criteria
Eligibility and work authorization specifics are not detailed; all applicants should verify their eligibility.
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