Network Performance Manager (m/f/x)
Role Summary
Join ubitricity as a Network Performance Manager in London, driving operational improvements for one of the UK's largest EV charging networks.
About the Organisation
At ubitricity, we make charging simple — and so is working with us. As part of our Operations Team, you'll play a key role in maximising the performance and utilisation of one of the UK's largest public EV charging networks.
As the Network Performance Manager, you will act as the operational owner of a portfolio of boroughs and charging assets, ensuring the network delivers strong utilisation, operational performance, and customer outcomes. You'll be the primary point of contact for councils and internal stakeholders on day-to-day operational matters, contract performance, coordinating responses to requests such as relocations, site improvements, and asset-performance challenges.
Using data, operational expertise, and technical understanding of EV charging infrastructure, you'll identify underperforming assets, understand root causes, and drive targeted interventions that improve network utilisation, asset reliability, and customer experience. You will also support the evaluation and implementation of technical solutions that improve network performance and operational efficiency.
If you enjoy solving problems, turning data into action, and working across multiple stakeholders to deliver measurable improvements, this role is for you.
Minimum Requirements
- Experience managing operational performance, asset performance, or network performance within an infrastructure, utility, transport, or technology environment
- Strong analytical and problem-solving skills with the ability to interpret data and identify actionable insights
- Experience working with utilisation, performance, or operational KPIs
- Excellent organisational and communication skills
- Ability to assess technical challenges and develop practical, data-led solutions.
- Proactive mindset with a focus on delivering measurable outcomes
- Degree-level education or equivalent experience
- Experience working with operational performance, asset management, network management, or service delivery environment and working closely with Maintenance teams.
- Experience producing performance reports and presenting findings to clients
- Familiarity with public-sector or local-authority environments would be advantageous
- Experience within EV charging, energy, highways, transport, telecoms, utilities, or related infrastructure sectors is desirabl
- Knowledge of DNO processes, grid connections, electrical infrastructure or public realm deployment.
- Experience working with product, hardware or ecosystem management teams.
Working Conditions
This is an opportunity to play a pivotal role in the E-Mobility transition by scaling a well-established and uniquely placed business in the sector. ubitricity offer the opportunity to work in an agile, forward-thinking start-up backed by leading global energy and automotive companies.
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Statement on diversity
We take pride in being a diverse organisation with a strong diversity and inclusion culture. We believe that everyone is different, and that difference brings value. Inclusion and inclusive behaviours are at the heart of effective collaboration, be it with team members, colleagues in other parts of our company, or with our customers. Every voice is heard.
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- 25 holiday days (plus public holidays)
- Hybrid Working (min. 2 days in the office NW5)
- Opportunities for trips to Berlin head office
- A choice of: Healthcare Insurance with Comprehensive level of cover, Employer Pension Monthly top up
- Free coffee and healthy snacks in office
Eligibility Criteria
The job does not specifically state eligibility for international applicants, creating uncertainty.
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