Engineering Manager | Customisation Hub

Join DeepL as an Engineering Manager in London to lead a senior full-stack team, driving the development of cutting-edge AI customisation solutions.

• Lead, grow and develop a small, senior full stack team, and set its technical direction across services and the customer-facing web experience.
• Own the customisation surface end to end: terminology and glossaries, style rules, style profiles, translation memory, and the sharing and administration around them.
• Shape the product, not just deliver it. Work with your product manager and designer to define how customisation should actually feel to use, and bring a point of view of your own rather than waiting for a specification.
• Challenge what we are shipping. The biggest wins available here are the unglamorous ones: making it possible to organise, find and trust a large set of customisations rather than being buried by them. We want someone who spots those and argues for them.
• Take responsibility for whether customers use what we build, not just whether we ship it. Find out where people drop out of the journey and close those gaps.
• Reduce the setup burden. Make configuring customisation something an administrator can do confidently on their own rather than something that needs weeks of guided onboarding.
• Partner with our research colleagues to bring adaptive, context-aware personalisation from prototype into a product customers trust, including the transparency that lets them see why a translation was personalised.
• Look after customer-owned assets properly. Glossaries and translation memories are what our customers have invested most in, and they need to be safe, portable and correctly scoped.
• Work across research, product, design, platform, identity and go-to-market teams, and turn what customers are hitting into engineering priorities leadership can act on.

• Diverse and internationally distributed team: joining our team means becoming part of a large, global community with people of more than 90 nationalities. We're more than just colleagues; we're a group of professionals with a shared mission to connect diverse cultures. Our global presence is growing–we've doubled in size nearly every year, with our employees based in the UK, Germany, the Netherlands, Poland, the US, and Japan, and we continue to expand our network.
• Open communication, regular feedback: as a language-focused company, we value the importance of clear, honest communication. We value smooth collaboration, direct and actionable feedback, and believe that leading with empathy and growth mindset makes us better together.
• Hybrid work, flexible hours: we offer a hybrid work schedule, with team members coming into the office twice a week. This allows you to engage directly with your team and experience the unique energy of our workspace, while still enjoying the flexibility and comfort of working from home. With flexible working hours and trust in your productivity, we are in sync with your team’s general locations and time zones to foster effective and seamless collaboration.
• Virtual Shares - An ownership mindset in every role. We believe everyone should share in our success, and that’s why every employee receives Virtual Shares, linking your contribution directly to DeepL’s growth and rewarding you with a stake in our future.
• Regular in-person team events: we bond over vibrant events that are as unique as our team, from local team and business unit gatherings, to new-joiner onboardings, to company-wide events that bring us all together–literally.
• Monthly full-day hacking sessions: every month, we have Hack Fridays, where you can spend your time diving into a project you're passionate about and get the opportunity to work with other teams–we value your initiatives, impact, and creativity.
• 30 days of annual leave: we value your peace of mind. With 30 days off (excluding public holidays) and access to mental health resources, we make sure you're as strong mentally as you are professionally.
• Competitive benefits: just as our team spans the globe, so does our benefits package. We've crafted it to reflect the diversity of our team and tailored it to align with your unique location, to ensure you feel supported every step of the way.

• Bachelor's degree in Engineering or related field