Refugee Employability Officer
Legal Right to Work Required
This employer requires applicants to already have the legal right to work in the job location. You must hold valid work authorisation, residence status, or citizenship.
This opportunity may still be relevant if you already have work authorization in the country, are a permanent resident, citizen, or hold a valid work visa.
Role Summary
Join the International Rescue Committee as a Refugee Employability Officer to provide tailored support for refugees seeking employment in the UK.
Key Responsibilities
- Ensure timely and accurate compliance with all reporting requirements, including database management, case noting, and file maintenance with a focus on evidencing client progress and outcomes. This will require completion of accurate and timely records and case notes in line with data protection and reporting requirements.
- Provide logistical support for the procurement of into‑work support items and the delivery of employability workshops and employer events, including preparation of participant materials and coordination with partners.
- Analyse trends and barriers affecting employment outcomes and contribute insights to service development discussions to strengthen overall programme impact.
Minimum Requirements
Skills, Knowledge and Qualifications
- Strong written and verbal communication skills, with the ability to communicate effectively with colleagues, partners and clients in English.\*\*
- Strong knowledge of the local Hampshire employment context, including employment opportunities, key local employers and available training and development pathways.
- Excellent interpersonal and relationship building skills, with the confidence to engage and maintain a wide range of internal and external partnerships.
- Good IT skills, including proficiency in using Microsoft Office and experience delivering or supporting meetings/workshops via online platforms such as Microsoft Teams and Zoom.\*\*
- Strong working knowledge of the UK labour market and recruitment processes, with the ability to coach clients on job search, CV development, interview preparation and workplace expectations.
- Ability to travel regularly throughout Hampshire, the service delivery area.\*\*
- Ability to communicate in Dari and/or Pashto, or another community language relevant to the Hampshire resettled population.
- Lived experience of forced migration, resettlement, or navigating UK employment systems as a refugee or migrant.
- Minimum two years of related experience, delivering tailored employability support with refugees, migrants or other vulnerable populations in Hampshire.\*\*
- Experience delivering one-to-one employability coaching and/or group-based job readiness workshops in diverse, multi-lingual and cross-cultural environments.
- Experience conducting outreach to the private sector to build relationships and raise awareness.
- Experience supporting clients to access employment, education and training opportunities, including liaising with Jobcentre Plus (DWP), training providers and employers where appropriate.
- Experience handling confidential documents and sensitive information.\*\*
- Prior experience of using a client relationship management system or case management database, with accurate case noting and outcome tracking.
- Experience supporting clients with self-employment pathways, including UK start-up basics (e.g., sole trader/limited company options, HMRC registration/Self Assessment) and signposting to appropriate business advice and start-up support services.
Eligibility Criteria
Applicants must have the legal right to work in the UK, specifically targeting resettled refugees under various programs.
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