Crisis Response, Recovery and Support Services Manager - Egypt
Role Summary
Join Terre des hommes as a Crisis Response, Recovery and Support Services Manager in Egypt, focusing on audits and donor relations. Applications are ongoing.
About the Organisation
- Crisis Response and Recovery Plan.
- Consolidated Audit and Investigation Tracker.
- Donor Corrective Action Plan and Monitoring Framework.
- Risk Mitigation Roadmap.
- Monthly Progress Reports to HQ Task Force.
- Recovery and Stabilization Plan.
- Final Mission Report including recommendations, residual risks and required follow-up actions.
Key Responsibilities
The purpose of this temporary assignment is to support Tdh Egypt and the organization as a whole in the management of ongoing donor audits and investigations, strengthening accountability and implementing timely corrective and risk mitigation measures.
Acting under the oversight of an HQ-led Task Force, the Crisis Response and Recovery Manager serves as the focal point for coordinating the organizational response to donor concerns, audits and investigations. The role supports coun-try and regional management in addressing operational, financial, compliance and reputational risks while maintaining
the continuity of programmes and support functions.
The mission combines crisis management, audit coordination, donor assurance, compliance strengthening, risk mitiga-tion and organizational recovery. It aims to demonstrate Tdh's commitment to transparency, accountability and contin-uous improvement while supporting local management in implementing sustainable corrective measures.
The Regional Office remains responsible for supporting and overseeing the Country Office through standard manage-ment, programmatic and operational processes. The Crisis Response and Recovery Manager works in close coordina-tion with the Regional Office and complements existing management structures by focusing on the coordination of crisis response, investigations, audits and recovery measures.
The success of the mission will be assessed through:
Effective management and coordination of ongoing audits and investigations. Timely implementation of corrective and risk mitigation measures.
Strengthened confidence and engagement with donors and external stakeholders. Improved oversight, internal controls and compliance mechanisms.
Stabilization of support services and continuity of operations.
Sustainable transfer of ownership and corrective action follow-up to country management.
- *The position does not replace existing management structures but supports and coordinates the organizational crisis response under the authority of the HQ Crisis TaskForce.
- CRISIS MANAGEMENT AND RECOVERY
- AUDIT, INVESTIGATION AND CORRECTIVE ACTION MANAGEMENT
- DONOR ASSURANCE AND STAKEHOLDER MANAGEMENT
- INTERNAL COORDINATION AND GOVERNANCE
- HQ and Regional Coordination
- QUALITY, RISK MANAGEMENT AND INTERNAL CONTROLS
- COMPLIANCE
- SUPPORT SERVICES STABILIZATION AND CAPACITY STRENGTHENING
Minimum Requirements
Professional qualification in a relevant Support Services field is an asset.
- *Education : University degree in Management, Business Administration, Finance, Public Admin-istration, Organizational Development, Risk Management or another relevant field.
Working Conditions
Expatriate contract under Swiss regulations between CHF 4’600.- and CHF 5’000.- Gross/month according to experience x 13 times, Paid leaves: 25 days annual leaves local accommodation and transportation, Health insurance, accident and medical repatriation insurance, return flight.
Eligibility Criteria
Open to all applicants, specific eligibility details are not mentioned.
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