Sales Operations Associate - Full-time
Legal Right to Work Required
This employer requires applicants to already have the legal right to work in the job location. You must hold valid work authorisation, residence status, or citizenship.
This opportunity may still be relevant if you already have work authorization in the country, are a permanent resident, citizen, or hold a valid work visa.
Role Summary
Join BeDataDriven as a Sales Operations Associate in Bangkok to enhance CRM management and streamline sales processes in a hybrid work environment.
About the Organisation
We are looking for a highly organized and detail-oriented Sales Operations associate to strengthen the commercial operations behind ActivityInfo, our flagship information management platform for the social sector.
This is a hands-on role for someone who enjoys bringing order to complex processes, keeping systems accurate, and making sure nothing falls through the cracks. You will take ownership of CRM administration, order processing, renewal tracking, contract coordination, and sales operations workflows.
Reporting directly to the Commercial Director, you will work closely with colleagues across sales, finance, customer support, implementation, and management to ensure that opportunities, contracts, orders, and renewals move smoothly from first conversation through to signed agreement and invoicing.
Based in Bangkok, this role features a hybrid setup from a co-working space in Phra Khanong, requiring you to work on-site at least two days per week. As we lack a local entity, your employment will be contracted via an employer of records. The position also demands flexibility to coordinate across various time zones with customers and colleagues in Europe, Africa, Asia, and the Americas.
Minimum Requirements
- Bangkok-based: You are based in Bangkok and able to work from our Phra Khanong co-working space at least twice per week.
- Strong English communication: You have excellent written and spoken English and can communicate professionally with international customers and colleagues.
- Exceptional attention to detail: You can spot inconsistencies in records, documents, pricing, contract terms, and customer communications.
- Highly organized: You can manage many open tasks at once and keep track of deadlines, next steps, follow-ups, and dependencies.
- Process-oriented: You enjoy creating structure, following workflows, improving checklists, and keeping systems clean and reliable.
- Experience or strong aptitude for sales operations: You may already have experience with CRM systems, sales administration, customer operations, order processing, procurement support, or contract administration. We are also open to candidates earlier in their career who can demonstrate strong organization, accuracy, follow-through, and motivation to learn.
- Commercial awareness: You understand, or are eager to learn, the importance of pricing, payment terms, renewal dates, procurement requirements, and accurate customer records.
- Sound judgment: You know when to proceed using an approved process and when to escalate non-standard terms, unclear customer requests, or potential risks.
- Self-starter: You are proactive, reliable, and comfortable taking ownership without constant supervision.
- Comfort working across time zones: You can coordinate effectively with colleagues and customers in different regions and are flexible when occasional early or late meetings are required.
- Comfort with software tools: You are confident in learning and using CRM systems, spreadsheets, document templates, shared drives, email, and other business software.
- Experience with SaaS, B2B software, NGOs, UN agencies, governments, or the social sector.
- Experience supporting contract review, vendor registration, procurement documents, purchase orders, renewals, or customer onboarding.
- Knowledge of ActivityInfo or experience with information management, monitoring and evaluation, or data systems.
- Experience working in a remote or hybrid international team.
Working Conditions
- Employment via an EOR (Employer of Records)
- A gross monthly salary of THB 55,000–65,000, depending on experience, together with benefits including social security, paid annual leave, and public holidays.
- Hybrid working in Bangkok, with access to a co-working space in Phra Khanong and an expectation to work from the co-working space at least two days per week.
- Eligibility for an annual performance bonus.
- The opportunity to support a growing software company working with international organizations across the humanitarian, development, and public sectors.
- A practical foundation for developing a career in SaaS, sales operations, customer success, solution engineering, or information management.
Eligibility Criteria
Candidates must have the legal right to work in Thailand, as the company contracts through an employer of records.
⚠️ Disclaimer: PathwayAI Africa does not guarantee employment, scholarships, visas, or admission. Always verify all opportunities through official sources before submitting personal information.
Check if You Qualify
Upload your CV to compare it against this specific opportunity. You can still apply even if improvements are recommended.