Project Officer-MSMC-SM-Dier AlZor
Role Summary
Join Acted as a Project Officer in Dier AlZor, Syria, to lead project management and support field teams in humanitarian efforts.
About the Organisation
“We go the last mile. Founded in Afghanistan, against the backdrop of a forgotten crisis, Acted’s mission is to save lives and support people in meeting their needs in hard-to-reach areas. Millions of vulnerable people around the world need humanitarian assistance today, and hundreds of millions will need it tomorrow, in the face of the growing threat of climate change. We believe that our assistance must be conceptualised and delivered within the framework of people’s natural environments, and the territories on which they depend. Therefore, Acted pursues a triple mandate as a humanitarian, environmental and development aid actor, contributing to the relief, stabilisation, and recovery of crisis-affected people in fragile areas. This vision is guided by the motto “Think Local – Act Global” - reflecting the need to rely on a deep understanding of local territories and contexts to develop and implement actions based on local knowledge, structures and capacities. This local thinking contributes to a global response - running through all Acted programming and operations - as we work together towards the building of a 3ZERO world: a world with Zero Exclusion, Zero Carbon, and Zero Poverty”.
Key Responsibilities
Under the supervision of the Project Officer-MSMC-SM, the Project Manager -MSMC will have a key role in organization of the field teams and management and planning of timely implementation of projects.
He will be directly responsible for coordination of the field team, overseeing registration, distribution and monitoring of MSMC activities.
He/She will be a dedicated focal point for MSMC team and will ensure coordination within the team and between other ACTED departments when required.
The Project Officer-MSMC-SM will work closely with MSMC project manager to plan and execute successful MSMC activities and he/she will support the professional development of project staff.
the CoM mob, protection and Information Management unit;
- Identify and monitor service and infrastructure (Shelter and WASH) gaps on site:
- Conduct regular service and infrastructure monitoring for the site in close cooperation with
- Contribute to the creation of a service monitoring tool in collaboration with the IM and protection units as required;
- Identify and monitor key maintenance needs, including safety risks, with a focus on improving resident’s inclusive access to services;
- Identify immediate solutions to safety risks through referrals or other mitigation measures;
- Utilize service committee and broader community for service monitoring as needed;
- Flag to DCM/CM any gaps and duplication in the service delivery and any site upgrading/maintenance intervention needed;
- Support to partners to achieve agreed minimum standards and service delivery quality.
- Community consultation and capacity building
- Contribute to the creation or strengthening of service committees and contribute to ToR creation in collaboration with the ComMob unit;
- Train the committee members to help them fulfil their mandate and support the SM unit with service monitoring;
- Organise regular meetings and community consultations around site maintenance and infrastructure;
- Manage and implement site maintenance and WASH gap filling activities
- Develop long-term work plans for the implementation of site maintenance activities in line with Sphere standards and community needs, in consultation with the service committee and consideration of environmental impacts;
- Follow up on work plans for the implementation of site maintenance activities;
- Lead the development of procurement plans in line with workplan and in collaboration with DCM/CM and the logistics department;
- Prepare accurate BoQs and ensure submission and follow-up on all procurement-related documentation from the submission of OFs until the signature of the completion certificate;
- Be the main focal point of contractors and monitor their implementation;
- Ensure all the necessary measure to guarantee safety of casual labours, contractors and site population are in place through the implementation of the work;
- Lead the procurement, storing and management of tools and items for site upgrading/site maintenance in coordination with the logistic department and ensure compliance with ACTED internal procedures;
- Flag directly foreseen challenges / issues arise in link with the Site maintenance and WASH activities to DCM/CM and PC, including security incidents – always following up with email for tracking;
- Compliance and reporting
- Ensure accurate record keeping of project documentation, including hard and soft copies of procurement documents to be filed on the server;
- Ensure compliance with ACTED internal procedures and donor procedures;
- Ensure thorough reporting internally and externally as required;
- Protection main streaming
- Support and consider gender, protection, and GBV concerns in all aspects of activities;
- Adhere and Promote to Prevention of Sexual Exploitation and Abuse principles and guidelines (for site residents, ACTED staff, partner agencies).
- Support and promote participation of women, youth, and marginalised groups
- Refer immediately protection cases identified to ACTED Protection Officer for referral to protection actors.
- HR
- Lead recruitment of new staff for the SM unit, under guidance of the DCM/CM;
- Recruitment, day to day supervision and management of Site Maintenance Officer/ Assistants and Site Maintenance skilled/unskilled workers (i.e. attendance sheet signature, follow-up with finance…);
- Commitment to continuous learning through trainings and timely identification of capacity-building needs and opportunities, in coordination with the DCM/CM and HR department.
Minimum Requirements
- Bachelor’s degree in civil engineering, Architecture.
- Minimum one (1) year of professional experience in shelter activities or site maintenance, preferably with an international or national NGO.
- At least six (6) months of experience supervising or managing a team.
- Resident in Deir ez-Zor Governorate.
- Willingness and ability to travel frequently within the project areas.
- Very good in Microsoft Office applications, particularly MS Excel.
- Very good command of English and Arabic, both written and spoken.
- Excellent organizational and time management skills.
- Ability to work effectively in a multicultural and diverse environment, demonstrating flexibility and adaptability.
- Ability to work independently and manage tasks with minimal supervision.
- Strong attention to detail and commitment to quality.
- Previous experience working in same section.
- Experience using ODK and/or Kobo Toolbox for quantitative data collection and field assessments.
- Knowledge of the Deir AlZor Area and previous experience working in Deir Al zor
Application Information
The To apply for this opportunity, you are kindly requested to read the following points:
1- Read the job description carefully.
2- You may need to create a mail account.
3- Fill in the job application form through the following link:
[Project Officer- MSMC-Site Maintenance-Dier AlZor – Fill in form](https://forms.cloud.microsoft/e/eW0Gj1FK3F)
4- closing date for the announcement is: 15th Aug 2026 at 4:00 PM
Eligibility Criteria
Eligible individuals should have the skills and qualifications for project management roles, but specific eligibility for applicants is not stated.
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