Mail Administrator
Role Summary
Join 1st Formations as a Mail Administrator in London, managing mail operations and front-of-house tasks. Opportunities for professional growth await.
About the Organisation
At 1st Formations, we empower entrepreneurs to start, run, and grow their businesses with confidence.
Running a business shouldn’t be slowed down by company formation, statutory compliance, accounting, or payroll. From day one, these essentials should be seamless, reliable, and intelligently handled — freeing founders to focus on building and scaling.
We’re a leading UK provider of company formation and compliance services, building a modern, fully integrated technology platform that supports founders at every stage of their journey. Our platform brings together formation, compliance, accounting, payroll, and ongoing business support in one cohesive experience.
No stitched-together services.
No legacy workflows disguised as software.
Just a single, scalable platform built for ambitious founders who want to move fast, stay compliant, and grow with confidence.
You’ll be joining a business with strong momentum, clear direction, and real opportunity for progression.
- £18m annual revenue, including £9m ARR
- Over 1 million companies formed
- Certified B Corp and Carbon Neutral Business
- Forecast to grow 5x–10x over the next three years
Key Responsibilities
- Process high volumes of incoming mail using Digital Mailroom systems
- Accurately log and manage mail within the CRM system
- Sort and categorise incoming mail for distribution and processing
- Handle “Return to Sender” mail efficiently and accurately
- Maintain accurate records and ensure all data is up to date
- Support deliveries, collections, and general mailroom operations
Minimum Requirements
- Experience in a mailroom, administrative, or operations role within a fast-paced environment
- Strong attention to detail and ability to process high volumes of work accurately
- Good IT skills, including experience with CRM systems and Microsoft Office
- Ability to manage multiple priorities and remain focused under pressure
- Professional, friendly, and confident when interacting with visitors and clients
- Strong communication skills, both written and verbal
- Reliable, proactive, and highly organised
- Flexible approach, with willingness to support front-of-house duties as required
Working Conditions
· £29,000 and comprehensive benefits package
· Office-based
· Real opportunities for progression as the business scales
· The chance to influence both customer experience and product development
· A culture that values ownership, impact, and continuous learning
Equal Opportunities
1st Formations is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We consider all applicants for employment without regard to race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, criminal history, disability, or gender identity. We encourage individuals from all backgrounds to apply. If you have a disability or special need that requires accommodation, please let us know.
Compensation: £29K – £30K
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- • £29K – £30K
Eligibility Criteria
No explicit statement on eligibility for applicants from Africa or other regions.
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