Senior Product Manager - New Bets
Role Summary
Join Heidi as a Senior Product Manager to lead new product initiatives in healthcare, ensuring impactful solutions reach clinicians effectively.
About the Organisation
Heidi is building an AI Care Partner that supports clinicians every step of the way, from documentation to delivery of care.
We exist to double healthcare’s capacity while keeping care deeply human. In 18 months, Heidi has returned more than 18 million hours to clinicians and supported over 73 million patient visits. Today, more than two million patient visits each week are powered by Heidi across 116 countries and over 110 languages.
Founded by clinicians, Heidi brings together clinicians, engineers, designers, scientists, creatives, and mathematicians, working with a shared purpose: to strengthen the human connection at the heart of healthcare.
Backed by nearly $100 million in total funding, Heidi is expanding across the USA, UK, Canada, and Europe, partnering with major health systems including the NHS, Beth Israel Lahey Health, MaineGeneral, and Monash Health, among others.
We move quickly where it matters and stay grounded in what’s proven, shaping healthcare’s next era. Ready for the challenge?
Key Responsibilities
We design for safety and reliability so clinicians, patients, and our teams can trust what we build every day.
Ideas rise on merit, not title, and everyone shares responsibility for the standards we set together.
We move quickly but never at the cost of trust. Progress only matters if people can depend on what we make.
Honest feedback, steady support, and shared growth keep our teams improving together.
- Own each bet end to end: the problem it goes after, why it matters now, and the goals and success metrics you set and are held accountable to
- Take each bet from thesis to evidence - frame the problem, size the prize and define what "working" means before anything gets built
- Prototype fast, often yourself: a v0 built in Cursor or Claude Code beats a sprint of engineering time spent on the wrong thing
- Get out of the building: sit in clinics, watch how visits actually run and turn what you see into the next sprint
- Design pilots with commercial and regional teams that produce a decision. Think real accounts, real usage, honest numbers
- Make the scale-or-kill call and own the narrative with founders, leadership and customers
- Do whatever the bet needs: pricing, positioning, onboarding, the launch email. There's no one else to hand it to, which is the point
- Graduate the winners into staffed product lines with roadmaps someone else can run, then start again
Eligibility Criteria
The job does not specify eligibility criteria for applicants, leaving ambiguity regarding international applicants from Africa.
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