Manager- Global Talent Acquisition

The ideal candidate is agile, results-driven, and strategic as it pertains to the following:

Lead & Mentor: Directly manage and empower a global team of Talent Acquisition Partners, fostering a culture of high performance, accountability, continuous learning, and transparency ensuring hiring targets are met while maintaining high-quality standards.

TA Champion: Serve as advocate for the Talent Acquisition team and its strategic value to the business - ensure focus for the Talent Acquisition team directly links with Bazaarvoice’s corporate priorities and demonstrate the value being driven for the business.

Workforce Alignment: Partner with the P&T COEs (Total Rewards, Systems, Operations, and Talent Management), P&T Business Partner team, Finance, and other key executive stakeholders to manage global headcount planning, talent forecasting, and resource allocation. Develop and implement recruitment strategies that align with business goals, partnering closely with them to understand current and future workforce needs.

Agile Sourcing: Build proactive talent pipelines for high-priority and hard-to-fill roles (particularly across Revenue, Engineering, Product, and AI disciplines).

AI Driven Innovation & TA Modernization: Embraces an "AI-first" mindset to continuously modernize, transform, and streamline the global talent acquisition function. Proactively partners with P&T Systems team and Business Application team to identify, test, and embed emerging AI tools, automation, and talent analytics into everyday recruitment operations to drive operational speed, improve candidate quality, and elevate candidate experience. Balances technological agility with sound human judgment - ensuring that TA processes scale efficiently, remain ethically sound, and directly align with Bazaarvoice’s broader strategic goals.

Scale & Simplify: Continuously evaluate and optimize our global recruitment workflows, tech stack, and vendor relationships to streamline operations and improve quality of hire and time-to-fill.

Data-Driven Insights: Establish, track, and leverage critical TA metrics (cost-per-hire, candidate conversion, funnel velocity, candidate experience, quality-of-hire) to inform decisions and report insights to executive leadership. Maintain and leverage Tableau dashboards to improve recruitment outcomes and hiring decisions.

Global Compliance: Ensure hiring processes across North America, EMEA, and APAC align with regional employment regulations, internal equity principles, and global compensation frameworks.

Industry Pulse: Provide benchmarking to stay informed of emerging industry trends, technological advancements, innovative recruitment practices, and market data to continuously evolve and innovate our talent acquisition approach, practices, and tooling.

Trusted Business Partner: Act as a strategic counsel to hiring managers and executive leadership (ELT level when needed), establishing clear SLAs, interview standards, and alignment on candidate selection criteria.

Accountability & Assessment: Implement rigorous competency-based structured interview frameworks that assess candidates against our core values and high-performance culture standards.

Employer Brand & Experience: Partner with Marketing to enhance Bazaarvoice’s external employer brand, ensuring a top-tier candidate journey from first touch to onboarding.

Diversity hiring initiatives: Create, implement, and champion strategies that attract a diverse pool of candidates and promote an inclusive hiring environment.

7+ years of progressive talent acquisition experience in fast-paced, high-growth SaaS or technology environments.

3+ years in a direct people management/leadership role leading remote or globally distributed talent acquisition teams, strongly preferred.

Bachelor's degree in Human Resources, Business Administration, Psychology, or a related field, strongly preferred.

Global Recruitment Mastery: Proven track record running hiring models across North America, EMEA, and APAC.

Technical & GTM Recruiting Insight: Deep understanding of the talent landscape across Software Engineering, AI/ML, Product Management, and Enterprise SaaS Revenue/GTM teams

Tech Stack Fluency: Experience with Lever (ATS), Tableau (data visualization), Workday (HRIS), Metaview (AI powered recruitment / sourcing platform), and Goodtime.io (AI powered scheduling and candidate experience platform), Google Suite, and LinkedIn Recruiter (sourcing / branding / outreach) is required.