Proposition Manager
Role Summary
Detailed description available on the official website.
About the Organisation
📍Hybrid, London (2 days per week), Remote (3 days per week)🚆 Occasional paid travel to our Sheffield and Lincoln officesThe Role
We’re looking for a Proposition Manager to lead the evolution of Goodlord Referencing.
This is a unique opportunity to shape the future of one of our core propositions, helping define not just what tenant referencing looks like today, but what it should become next.
Working at the intersection of strategy, customer insight and collaboration, you’ll identify opportunities to improve quality, speed, trust and customer experience across the referencing journey. You’ll combine evidence, commercial thinking and customer insight to influence the direction of the proposition, balancing immediate opportunities with a longer-term vision.
Success in this role comes from collaboration. You’ll work closely with Product, Marketing, Operations, Commercial, Compliance and Engineering to test ideas, build alignment and turn insight into meaningful improvements for our customers and business.
If you enjoy solving customer problems, challenging assumptions with evidence and shaping propositions through collaboration, this could be a great next step.
This is an opportunity to make a significant impact on one of Goodlord's core propositions.
You'll work with senior stakeholders across the business, influence strategic decisions, shape the future of our referencing proposition and help define what great looks like for our customers over the coming years.
If you enjoy bringing people together, solving complex problems and building propositions that create real customer and commercial value, we'd love to hear from you.
Aside from the role, the people, our culture and our mission, we have some other things that make Goodlord a pretty awesome place to be. Here’s a few favourites amongst Goodlordians (check out our careers page for more info).
- Grow with Goodlord: your development is important to us, that’s why we are Great Place to Work - certified. Have a goal in mind? Share it with us so we can use some of our annual development fund to support it. We guarantee you’ll learn loads and develop both personally and professionally!
- Your well-being matters: bi-weekly coaching with Sanctus to provide Goodlordians with a safe place to talk and support your mental health
- 25 days holiday (plus UK Bank holidays) plus 1 day per full holiday year up to 32 days: We believe regular breaks are essential for well-being and we encourage (some may say expect!) all Goodlordians to take full advantage of their annual leave entitlement.
- Supporting your family: we offer Goodlordians of all genders a generous 3 months of fully-paid time off to look after their new arrivals
- Our team: we’re an energetic, sociable, and talented bunch who are super passionate about what we do and determined to make a difference. We’re all in it together, we learn from each other, we’re genuine and we don’t have time for politics
Minimum Requirements
We’re looking for someone with experience shaping products, propositions or customer journeys, who combines customer insight, commercial thinking and collaboration to influence strategic direction.
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