Senior Analyst Fundraising Operations
Local Work Rights Required
This employer does not provide visa sponsorship. Applicants must already have the legal right to work in the job location.
This opportunity may still be relevant if you already have work authorization, are a permanent resident, citizen, student or dependant with work rights, or are seeking jobs within Africa.
Role Summary
Join the International Rescue Committee as a Senior Analyst in Fundraising Operations, focusing on improving donation processes and data management.
Key Responsibilities
Promote and actively participate in initiatives and efforts to build team engagement, inclusion and cohesion in IRC UK office and External Relations team
Foster ongoing learning, honest dialogue and reflection to strengthen safeguarding and to promote IRC values and adherence to IRC policies
- Guide discovery activities for gift processing projects and new donation system set ups
- Maintain comprehensive business knowledge pertaining to the gift processing performed through the payment platforms and gateways used across the IRC’s global markets and keep up to date documentation
- Serve as an escalation point for GDO team to help with troubleshooting data inconsistencies produced through data entry, integrations and payment transfers
- Identifying and helping resolve the root cause of inaccurate data and recommending improvements to processes and adjusting workflows as needed
- Provide support to data quality projects and required updates to business processes
- Build out project management system for global GDO team and lead on project coordination as needed
- Create and maintain Salesforce reports for monitoring of data accuracy, consistency and completeness so data issues can be discovered and shared with technical team for further investigation
- Developing data quality best practice guidelines to facilitate consistent methodologies across markets and providing user training to support best practice being followed
Minimum Requirements
The IRC and IRC workers must adhere to the values and principles outlined in IRC Way - Standards for Professional Conduct. These are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.
- Bachelor’s degree or equivalent, preferably with a financial, technical, or other relevant degree\*\*
- Broad knowledge of fundraising databases, data integrity, payment gateway systems and processing workflows\*\*
- Demonstrated experience with Salesforce and building reporting frameworks and dashboards
- Strong project coordination and stakeholder management skills\*\*
- Advanced technical skills including proficiency with Excel and MS Office tools; SQL database experience a plus
- Strong analytical and problem-solving skills, with an ability to devise creative solutions to complex issues\*\*
- Organized, highly detail-oriented, and able to work in a fast-paced environment
- Demonstrated ability to collaborate and create relationships with different teams
- Excellent written and oral communication and presentation skills
Application Information
IRC UK strives to be an equal opportunities employer. IRC UK is committed to equality of opportunity and to non-discrimination for all job applicants and employees, and we seek to ensure we achieve diversity in our workforce regardless of gender, race, religious beliefs, nationality, ethnic/national origin, sexual orientation, age, marital status or disability.
IRC UK welcomes applications from all candidates, including underrepresented groups and refugees who have the right to work in the UK.
IRC UK will ensure that individuals with disabilities are provided with reasonable adjustments to participate in the job application and/or interview process, and for essential job functions if appointed to a role. Please contact us if you may need such adjustments.
Eligibility Criteria
This role is not open to applicants requiring sponsorship, limiting eligibility to those with existing legal status to work in the UK.
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