ICT Cloud Officer
Role Summary
Join Médecins Sans Frontières as an ICT Cloud Officer, managing cloud infrastructure and contributing to the modernization of ICT services in Eastern Africa.
About the Organisation
MSF Eastern Africa is the regional institutional office of MSF. It focuses on representation and networking, recruiting and supporting staff from the region, communications and fundraising, as well as working on other dossiers of importance to MSF such as Diversity, Equity and Inclusion (DEI), Data Protection, mutualization, training, medical operational support and environmental health.
Key Responsibilities
- Lead the design and implementation of hybrid cloud infrastructure, ensuring alignment with organizational needs and security standards.
- Manage Microsoft cloud including Azure, Exchange Online/M365, and Windows Server components.
- Develop and maintain technical documentation, procedures, and configuration standards for cloud systems and networks.
- Ensure robust backup, disaster recovery, and system hardening practices.
- Collaborates to long-term networking strategy and cloud migration roadmap in collaboration with ICT leadership.
- Support in virtualization platforms (VMware, Hyper-V etc) and DevOps tools (Terraform, Ansible, Docker).
- Implement proactive monitoring and alerting systems to detect and resolve cloud infrastructure issues before service impact.
- Conduct regular security audits and vulnerability assessments to ensure compliance with MSF ICT policies and external frameworks as CIS & NIST.
- Collaborate with cross-functional teams and other MSF entities to integrate cloud-native solutions and enhance operational efficiency.
- Resource optimization: regularly review recommendations (Azure Advisor, ...) related to VMs’ sizing and avoid over- or under-provisioning.
- Continuous Improvement: Proactively make suggestions to increase efficiency and reduce overhead.
- Incident Management: investigate and resolve incidents and alerts.
- Monitor cloud infrastructure health, resource quotas and log to ensure optimal performance.
- Manage and support the deployment and configuration of azure virtual machines, virtual networks, load balancing, and scaling solutions.
- Collaborate with the applications team to deploy, install, and support HQ and field applications.
- Develop and maintain PowerShell Scripts to automate routine tasks and improve operational efficiency.
Working Conditions
- Job Location: MSF Eastern Africa office in Nairobi (Kenya)
- Contract: Open-ended Full-time contract.
- Start date: ASAP.
- Salary: An annual salary of EUR 23,296 at HQ Grade 7 based on a full-time appointment with an annual increment of 2% every year up to a maximum of 10 years.
- Work-life balance financial benefit; ranging between EUR 247 to 295/month based on individual & administrative status. This amount may be used to cover accommodation and utilities, transportation, etc.
- Other benefits include; 25 days of annual leave, Employer Pension contribution and medical insurance cover (staff and family) based on MSF EA terms/conditions.
Requirements
Eligibility Criteria
Open to candidates without explicit restrictions; check for eligibility requirements.
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