TechOps Generalist - 12 Month FTC
Role Summary
Join Kraken as a TechOps Generalist in London, focusing on innovative technology for energy solutions while delivering exceptional support.
Minimum Requirements
Don't think you check off all of the above? We love hiring passionate people with a drive to learn so get in touch and let us know which areas you don't currently have confidence and/or experience with, we'd love to hear from you!
- Strong hands-on experience in an IT, TechOps, or systems-focused role
- Deep knowledge of Windows and macOS, with confident troubleshooting skills
- Hands-on experience providing 1st, 2nd, and 3rd line support
- Comfort operating in highly ambiguous environments and managing competing priorities
- A strong technical foundation across identity, MDM, SaaS, and networking
- Ability to communicate clearly with both technical and non-technical stakeholders
- A people-first mindset and a conscientious approach to decision-making
- A foundational understanding of programming or software engineering
- Familiarity with security tooling such as CrowdStrike, Kolide, osquery, or Zscaler
- Experience with office networking (we use Cisco Meraki)
- Exposure to cloud platforms such as AWS
Eligibility Criteria
Eligible candidates should possess experience in TechOps and support across various technological areas.
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