Backend Software Engineer - New Bets
Role Summary
Join Heidi as a Backend Software Engineer to develop cutting-edge products with a small, agile team. Contribute end-to-end to projects impacting healthcare globally.
About the Organisation
Heidi is building an AI Care Partner that supports clinicians every step of the way, from documentation to delivery of care.
We exist to double healthcare’s capacity while keeping care deeply human. In the last 18 months, Heidi has returned more than 18 million hours to clinicians and supported over 73 million patient visits. Today, more than two million patient visits each week are powered by Heidi across 116 countries and over 110 languages.
Founded by clinicians, Heidi brings together clinicians, engineers, designers, scientists, creatives, and mathematicians, working with a shared purpose: to strengthen the human connection at the heart of healthcare.
Backed by nearly $100 million in total funding, Heidi is expanding across the USA, UK, Canada, and Europe, partnering with major health systems including the NHS, Beth Israel Lahey Health, MaineGeneral, and Monash Health, among others.
We move quickly where it matters and stay grounded in what’s proven, shaping healthcare’s next era. Ready for the challenge?
Key Responsibilities
- Build new products end to end: React/TypeScript front ends, Python services, and the LLM and voice pipelines in between
- Turn a one-page thesis into a working v0 in days, then decide with the PM what deserves a v1
- Make AI features trustworthy and compliant: prompting, retrieval and evals that hold up in a real clinic, not just in a demo
- Ship weekly, demo what you shipped, and let real usage settle arguments
- Spend time with clinicians to deeply understand how they actually work, and the blockers they face daily
- Work with our commercial teams to understand the business case behind what we build
- Instrument everything: usage, latency, failure modes. The scale-or-kill call runs on data you built the pipes for
- Hand winners over well: when a bet graduates, either you will continue to develop and maintain it, or a staffed team will pick up your codebase
Requirements
Eligibility Criteria
Unclear eligibility for international applicants, with no explicit mention of visa sponsorship or work authorization details.
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