PROSPECTS Kenya: Digital local services marketplace for Refugee and Host Community Youth in Turkana and Garissa

The ILO seeks qualified organizations to support the PROSPECTS programme, enhancing employment opportunities for refugee and host community youth in Turkana and Garissa.

• Assess participant readiness and align skills with labour market or marketplace demand.
• Provide targeted employability support where necessary to enable access to work opportunities.
• Facilitate access to work through activation in digital service marketplaces.
• Provide mentorship, job search support, and follow-up to strengthen retention and progression.
• Engage employers, clients, and platforms to secure and sustain opportunities.
• Leverage partnerships with government, private sector, and digital platforms to expand access to work opportunities.
• Scope of the Assignment
• Required experience and qualifications
• Be a legally registered organization (for profit firm or non profit entity) eligible to contract in Kenya or able to operate lawfully in Kenya through an appropriate local arrangement.
• Have prior experience working with youth, marginalized populations, or programmes operating in fragile, refugee-hosting, or low-resource settings. Experience in Turkana, Garissa, or comparable settings will be an advantage.
• Demonstrate sound safeguarding, worker welfare, and grievance-handling practices.
• Have strong financial and operational management systems sufficient to manage a results-based contract.
• At least five years of relevant operational experience in one or more of the following:
• Operation of digital local services marketplaces
• Digital marketplace management
• Client acquisition and service intermediation through digital platforms
• Platform-based business development
• Digital intermediation of local services or work opportunities
• An operational local digital platform that enables individuals or service providers to create profiles, showcase offerings, and connect with clients or customers.
• Evidence of existing or emerging user activity, marketplace demand, client traffic, service requests, transactions, or other credible indicators of platform use and commercial viability.
• Proven experience in onboarding, activating, supporting, or managing participants or service providers in platform-mediated environments.
• The ability to support or facilitate skills recognition, upskilling, tooling and retooling, mentorship, soft skills development, work-based learning, or related capability-building functions that contribute directly to improved marketplace outcomes.
• The ability and willingness to strengthen platform practices in line with decent work principles, including transparency, inclusion, fairness, accountability, and grievance-handling.