Global Communications Senior Manager/Director
Role Summary
Join IMPACT as a Global Communications Senior Manager/Director, leading strategic communications with a focus on brand visibility and stakeholder engagement.
About the Organisation
IMPACT transforms how natural resources are managed in areas where security and human rights are at risk. We investigate and develop approaches for natural resources to improve security, development, and equality. We are an independent non-profit, collaborating with local partners for lasting change. IMPACT is headquartered in Canada and has offices in Burundi, Côte d'Ivoire, the Democratic Republic of Congo, Uganda and Zimbabwe. To find out more, visit [www.impacttransform.org](http://www.impacttransform.org).
- Lead, mentor, and develop a high-performing communications team, establishing clear goals, performance expectations, and professional development opportunities.
- Build organization-wide communications capacity through training, tools, guidance, and best practices.
- Promote strong collaboration across teams including communications, policy, research, program and M&E, to support organizational objectives.
- Champion diversity, equity, inclusion, and belonging in communications practices, storytelling, and team culture.
Minimum Requirements
- Master’s degree or equivalent in communications, journalism, international development, or a related social science, with 7+ years of progressive communications experience, including 3–5 years of people management, preferably within an international non-profit.
- Proven track record developing and implementing communications strategies and leveraging storytelling to increase organizational visibility, engagement, and impact.
- Extensive experience across communications disciplines and channels (media relations, digital communications, advocacy, marketing, research communications, behaviour change), translating complex technical issues into compelling products for diverse audiences.
- Experience leading brand management and organizational positioning, including navigating sensitive issues and crisis communications; experience in politically sensitive, fragile, or conflict-affected contexts is an asset.
- Demonstrated experience serving as a strategic communications advisor to senior leadership, balancing organizational priorities, reputational considerations, and stakeholder expectations.
- Experience leading and mentoring geographically dispersed teams, and managing communications resources including budgeting, work planning, and vendor recruitment.
- Strong understanding of the communications opportunities and challenges facing international organizations operating in complex and rapidly evolving environments.
- Experience communicating findings from investigative research or reports, including navigating sensitivities around evidence, attribution, and reputational or legal risk.
- Experience drawing on Monitoring & Evaluation data and learning cycles to strengthen communications for external audiences; familiarity with IMPACT’s focus areas in natural resource management and human rights-based approaches, particularly in conflict-affected contexts; and experience working with or within the private sector, including social enterprise or similar purpose-driven models.
Eligibility Criteria
The listing does not provide clear eligibility criteria, and it's uncertain whether applicants from Africa can apply.
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