Payment Operations Specialist
Role Summary
Join Omaze as a Payment Operations Specialist in London, focusing on managing and optimizing payment systems while contributing to a charitable cause.
About the Organisation
At Omaze, we give our community in the UK and Germany the chance to win luxury homes and other life-changing prizes — all while raising money for the causes they love.
Thanks to our Omaze Community, we’ve raised over £100 million for UK charities in just five years. That’s millions helping organisations like Age UK, the RSPCA, British Heart Foundation and Great Ormond Street Hospital Charity deliver life-saving work.
And the best part? We’re only just getting started. Omaze is building a business and culture committed to growth and creating significant social impact on a global scale.
Omaze is a subscription-first fundraising platform with over 1.2 million active subscribers. We run large-scale prize draws that change people's lives — and we need flawless payments infrastructure behind every one. This role is the operational heartbeat of that infrastructure: owning reconciliation, dunning, vendor relationships, and the day-to-day health of our payments ecosystem.
- Experience in a payments, fintech, or subscription operations role
- Hands-on experience with Stripe, including billing, radar, and reporting APIs
- Proven ownership of a dunning or failed-payment recovery programme
- Experience running reconciliation at scale (>100k transactions/month)
- Strong data skills — comfortable in Excel/Sheets
- Ability to read and interpret processor reporting and settlement files
- Excellent attention to detail and a low tolerance for unexplained discrepancies
- Clear written communicator able to brief both technical and non-technical audiences
Requirements
Eligibility Criteria
Eligibility information is not specified; clarity on international applicants and visa support is needed.
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