Manager, Operations and Strategy (CEO Office)
Role Summary
Join Checkout.com as a Manager in Operations and Strategy, playing a pivotal role in optimizing product delivery and driving execution excellence.
About the Organisation
We’re Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
Key Responsibilities
complex, ambiguous business problems and use a first-principles, data-driven
methodology to find the root cause and build a solution.
executing existing processes to understand their flaws. They will then redesign,
optimize, and implement new, automated workflows to enhance speed,
efficiency, and quality.
own the data collection process, and build the dashboards necessary to
provide a clear, data-backed view of progress, bottlenecks, and performance to
leadership.
high-priority, cross-functional projects from end-to-end, such as deploying
new systems or coordinating new processes across teams like People, Product,
and Engineering.
ground-level data and process insights to feed actionable information back to
leadership, helping to inform strategic decisions with a clear view of our
execution capabilities.
project and program tracking with a primary focus on automating this reporting,
not just administrating it.
- Act as a Professional Problem-Solver: The individual will take ownership of
- Execute, Analyze, and Automate: The individual will begin by personally
- Own Data Collection & Analysis: The individual will identify the correct metrics,
- Drive Cross-Functional Execution: The individual will lead and manage
- Inform Strategy with Bottom-Up Insights: The individual will use their
- Manage Program Reporting Automation-First): The individual will handle
Minimum Requirements
cross-functional roles, in fast-paced, high-performance environments
or Professional Services (e.g., Management Consulting, Investment Banking) is
valued but not essential
problem-solver. They navigate ambiguity with process and first-principles
thinking, not just by pattern-matching. We will test this heavily.
ability to execute and implement solutions themselves. We are looking for
"doers" who can build the plan and then make it happen.
find it, analyze it, and use it to build a business case, justify their conclusions,
and drive decisions.
approaches work with a dedicated, results-driven attitude.
effectively with diverse, cross-functional stakeholders and influence outcomes
without formal authority.
operational experience, the successful candidate will have set high standards
from early on in their career
- Professional Experience: Multiple years of experience in influential, ideally
- Background: Formative experience in STEM studies, high-level Manufacturing,
- Elite Problem-Solver: The individual must be a world-class, structured
- Relentless Executor: The individual has a "get it done" mentality and a proven
- Data-Driven: The individual is highly comfortable with data. They know how to
- Growth Mindset: This individual is ambitious, intellectually curious, and
- Collaborative: The individual is a natural team player who can collaborate
- Education: Whether though further education or early entrepreneurial or
Eligibility Criteria
Eligibility requirements for applicants are not clearly stated, including any specific reference to visa sponsorship.
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