WASH and Shelter Program Coordinator

Join the International Association for Relief and Development as a WASH and Shelter Program Coordinator in Damascus, focusing on humanitarian aid and sustainable community impact.

• Develop and oversee WASH, Shelter and NFI program strategies in line with ONSUR's objectives, humanitarian priorities, and donor frameworks.
• Lead the preparation and technical review of concept notes, project proposals, budgets, logical frameworks, implementation plans, and sector-specific indicators.
• Conduct and supervise needs assessments, infrastructure assessments, feasibility studies, market analyses, and vulnerability analyses to inform evidence-based prioritization.
• Ensure program designs integrate protection, housing-land-and-property considerations, gender and disability inclusion, environmental safeguards, climate resilience, and disaster-risk reduction.
• Provide continuous technical support to engineers, project teams, and field staff to ensure compliance with SPHERE standards, WASH and Shelter/NFI Sector guidance, national requirements, and ONSUR procedures.
• Review and approve technical assessments, designs, drawings, bills of quantities, technical specifications, tender documents, and Standard Operating Procedures before implementation.
• Establish quality assurance systems covering water systems, sanitation facilities, hygiene activities, shelter repair and rehabilitation, emergency shelter, and NFI distributions.
• Ensure engineering quality throughout the project cycle, including technical bid evaluation, site supervision, occupational health and safety, testing, as-built documentation, and formal handover.
• Ensure timely and quality implementation of all planned WASH, Shelter and NFI activities in accordance with approved objectives, workplans, budgets, and contractual commitments.
• Coordinate with logistics, procurement, finance, security, and field teams to ensure timely availability of construction materials, equipment, NFI kits, and technical services.
• Conduct regular field visits and provide technical troubleshooting to address implementation constraints, design changes, contractor performance, and community concerns.
• Ensure all construction, rehabilitation, service-delivery, and distribution activities apply safe programming, quality control, environmental mitigation, and appropriate operation-and-maintenance arrangements.
• Work closely with the MEAL team to establish monitoring tools, technical checklists, output and outcome indicators, beneficiary feedback mechanisms, and data-quality controls.
• Contribute to monthly, quarterly, and donor reports, ensuring timely, accurate, and technically sound reporting on progress, results, challenges, expenditure, and corrective actions.
• Review project evidence, lessons learned, post-distribution monitoring, technical inspections, and evaluation findings to improve program quality and future design.
• Support assessments and evaluations that measure service functionality, shelter safety, beneficiary satisfaction, sustainability, and accountability to affected populations.
• Identify capacity gaps and organize technical training for engineers, project staff, contractors, and partners on sector standards, assessment methods, design review, BOQ preparation, quality control, OHS, and reporting.
• Provide on-the-job coaching, technical supervision, and performance feedback to field teams while promoting consistent documentation and decision-making.
• Promote staff well-being, professional conduct, and compliance with PSEA, safeguarding, anti-fraud, and conflict-of-interest requirements in all work environments.
• Maintain strong coordination with the WASH and Shelter/NFI Sectors, relevant ministries and directorates, water establishments, municipalities, local councils, and humanitarian actors.
• Represent ONSUR in sector meetings, technical working groups, strategic advisory discussions, inter-sector forums, and donor coordination meetings as assigned.
• Strengthen collaboration with local authorities, community-based organizations, suppliers, contractors, and technical partners to improve coverage, referrals, service continuity, and sustainability.
• Ensure regular information sharing and technical coordination to avoid duplication, address gaps, harmonize approaches, and support joint planning and advocacy.
• Ensure all interventions are designed and implemented with due consideration of protection, gender, age, disability inclusion, housing-land-and-property rights, conflict sensitivity, and the do-no-harm principle.
• Promote safe, accessible, and accountable programming and ensure staff, contractors, and communities understand feedback and reporting mechanisms for misconduct or abuse.
• Ensure compliance with ONSUR's Code of Conduct, Child Safeguarding Policy, PSEA standards, procurement rules, technical approvals, and donor requirements.
• Report safeguarding, fraud, safety, environmental, or compliance concerns through established organizational procedures and support timely corrective action.

• *Contract Duration: Five (5) months, with the possibility of extension