Member Experience Associate - London
Role Summary
Join Industrious as a Member Experience Associate in London, where you'll enhance member experiences and community engagement in a vibrant office environment.
About the Organisation
Industrious is the largest premium workplace-as-a-service provider and home to the highest-rated workplaces in the industry. Everything we do comes down to creating great days for teams of all sizes and stages, including our own. We believe that what makes a great day at work is the people on your team and the problems you get to solve together. We’re looking for people who love thinking outside the box and thrive in a truly collaborative setting. As teammates, we encourage new ideas and toast every win. We’re excited about having a meaningful impact on people’s workplace experience.
As a Member Experience Associate at Industrious, you will be the heart of the member experience, truly aiming to create great days for all who enter your office. While your day may not look the same, here's what it could look like:
Industrious helps companies of all sizes find their office home so that they can do their best work. Our team is rewriting the book on productivity by creating a new workplace experience. Right now it’s more important than ever that our Member Experience Associates are passionate about building relationships and community. You can effortlessly connect with your members. You know that the most meaningful interactions are rooted in trust and shared values.
We are Industrious.
We’re building a team of considerate collaborators who create great days. Come join us.
- You are the first face people see while you’re preparing the office for the day: brewing coffee, setting out breakfast, and stocking shared amenities.
- You’re proactive and take ownership over managing inventory and ordering your location’s supplies.
- You build magnificent events and take the extra time to design unique signage because you know the magic is in the details.
- You add new members into multiple systems so their first day in their office is seamless and memorable.
- You assist a member with IT or wifi issues should they ever come up - no job is too big or too small for you to tackle.
- You dip your toe in local marketing events - ensuring any prospective member knows the true value of our flexible solutions.
- You take a walk in-tour while your Member Experience Manager is assisting another potential member.
Eligibility Criteria
Eligibility details regarding international applicants or legal work rights are not specified in the description.
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