Product Marketing - Agents - Government
Role Summary
Join ElevenLabs as a Product Marketer to help scale their innovative solutions for government agencies, enhancing customer experiences through AI technology.
About the Organisation
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always.
We have expanded from voice into three main platforms:
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
Earlier this year, we launched ElevenLabs for Government, and are now looking for an exceptional product marketer to help us scale this story into global government and public sector markets.
Government agencies everywhere are being asked to answer more calls, in more languages, with the same amount or less staff. ElevenAgents resolves support, cuts hold times, and reaches people who cannot navigate a website or sit on a phone line. This role is to help us shape these capabilities into every market where governments serve citizens by voice.
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
- Own positioning and packaging for ElevenLabs for Government
- Scale the narrative across regions: National and Local government in the UK, EU, Federal, State and Local in the US, and public sector agencies across APAC, LATAM, and more
- Anchor everything in citizen outcomes: non-emergency contact centers (311), benefits and eligibility, health and social services, licensing and permitting, and more
- Position our solution for accessibility, compliance, language requirements, and the security and data residency mandates
- Lead industry content, landing pages, and thought leadership pieces
Minimum Requirements
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We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
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- You are an experienced product marketer who has scaled messaging into Government and Public Sector segments, from a growth or product marketing seat, ideally both
- You've sold or marketed into more than one segment of public sector
- Technical enough to become our internal expert on conversational agents: latency, telephony, tool calls, evals, and guardrails
- Excellent project management across multiple countries, regulatory regimes, and simultaneous launches
- You take initiative and work autonomously from day one, prioritizing learning and contribution while leaving ego aside
Working Conditions
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
Eligibility Criteria
Eligible candidates will likely have experience in product marketing, especially within the government or public sector.
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