ICLA Technical Coordinator Humanitarian Partnerships Hub - Middle East Office
Role Summary
Join the Norwegian Refugee Council as an ICLA Technical Coordinator to enhance legal aid programming in the Middle East, supporting local partnerships and project management.
Key Responsibilities
The ICLA Technical Coordinator supports legal aid partners throughout the project cycle by providing technical oversight, strengthening programme quality and compliance, and supporting partner capacity. The role contributes to legal research and analysis, monitoring, evaluation and learning, donor reporting, risk management, and coordination with internal teams and external stakeholders to ensure effective and high-quality legal aid programming.
The purpose of the ICLA Technical Coordinator position is to provide support on specific technical competences related to programme development. The position has no line management responsibility.
The following is a brief description of the role.
Generic responsibilities
Critical interfaces
By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are:
The Legal Coordinator will have no direct line management responsibilities.
These are skills, knowledge and experience that are important for effective performance.
The employee will be accountable for the responsibilities and the competencies, in accordance with the NRC Performance Management Manual. The following documents will be used for performance reviews:
- Adherence to NRC policies, guidance and procedures
- Ensure that projects target beneficiaries most in need of protection, explore and asses new and better ways to assist
- Promote the rights of IDPs/returnees in line with the advocacy strategy
- Contribute with ICLA specific technical competence to the development of ICLA strategy, Micro LogFrame, and Plan of Action
- Conduct ICLA specific technical research and document findings and recommendations
- Provide ICLA specific technical input to coordination mechanism (e.g. cluster coordination) and working groups
- Develop ICLA specific technical indicators and mechanism for M&E
- Develop ICLA specific technical guidance, tools and mechanism
- Contribute to organisational learning through the provision specific technical analysis, lessons learned and reports
- Develop training modules and provide specific technical learning or/and training for partners.
- Partners PCM: Lead and coordinate technical support to partners across all PCM phases, including proposal development, implementation, monitoring, and reporting, in alignment with HPH strategy and grant management workflows - in close coordination with grants, partnerships and finance focal points.
- Partner technical support: Provide timely and relevant legal and technical support to partners on issues related to civil documentation, legal status, and housing rights affecting refugees and host communities.
- Partner technical quality assurance: Support the development and implementation of technical quality standards, guidance, SOPs and tools for legal aid partners; conduct regular technical reviews of partner case management systems, legal aid methodologies and service delivery approaches, and support partners to address identified quality gaps and development areas.
- Legal research and analysis: assist in conducting legal research and producing analysis of laws, regulations and policies, in coordination with the Head of Legal Unit and partners.
- Partner organisational development: Contribute to the identification of partner technical capacity needs and support the design, delivery and follow-up of partner capacity sharing plans in coordination with the Head of Legal Unit.
- Technical reporting and donor compliance: Review partner narrative reports, case studies, assessments and technical deliverables to feed into donor reporting and ensure quality, consistency and alignment with donor commitments and programme objectives - in close coordination with grants team.
- Learning and evidence generation: Support the documentation of promising practices, lessons learned, legal trends and partner innovations, and contribute to regional learning products, guidance notes and external representation opportunities, in coordination with the Head of Legal Unit and MEL team.
- Monitoring, Evaluation and Learning: Work closely with the MEL team and partners to ensure legal aid indicators, methodologies and data collection tools are technically sound; support interpretation of legal aid outcomes and contribute to programme learning and adaptive management.
- Risk management: Support partners in identifying and mitigating legal aid, protection, confidentiality and data protection risks related to programme implementation and case management, in coordination with the Head of Legal Unit and Risk and Compliance Coordinator.
- Representation and coordination: Represent the HPH in relevant legal aid, protection and displacement coordination forums, networks and technical working groups, as delegated by the Head of Legal Aid Unit.
- Legal aid partners
- Head of Legal Aid Unit
- HoPSU
- Country Manager
- Grants Manager
- Partnerships Coordinator
- MEL Manager and Coordinator
- Finance Manager
- Digital Coordinator
- Legal Coordinator
- Risk and Compliance Coordinator
- ICLA teams in countries of origin.
- Professional competencies
- The Job Description
- The individual Work- and Professional Development Plan
- The Competency Framework
Working Conditions
- Duty station: Amman, Jordan.
- Contract: Fixed-term contract, 12 months, with possibility of renewal based on performance and funding.
- Travel: 40%
- Salary/benefits: Grade 7 According to NRC’s Jordan salary scale and terms and conditions.
- Please refer to the [Job Description ](https://norwegianrefugeecouncil-my.sharepoint.com/:b:/g/personal/diana_haddad_nrc_no/IQC46lwFatIrQrA9wErLDqKKASBmCVkPSDBAKQewMpD5Xgg?e=20PobM)for additional details.
- NRC is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability.
- We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative.
Requirements
Eligibility Criteria
This role requires relevant technical experience in humanitarian project management, with a focus on legal aid and capacity building.
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