HQ Information Manager (national applicants only)
Local Work Rights Required
This employer does not provide visa sponsorship. Applicants must already have the legal right to work in the job location.
This opportunity may still be relevant if you already have work authorization, are a permanent resident, citizen, student or dependant with work rights, or are seeking jobs within Africa.
Role Summary
Join INSO as an HQ Information Manager, shaping data practices for humanitarian safety in your home country. Open only to national applicants from specified countries.
About the Organisation
Founded in 2011, the International NGO Safety Organization (INSO) is an international NGO that supports humanitarian aid workers by establishing safety coordination platforms in insecure contexts. INSO provides registered NGOs with a range of free services, including real-time incident tracking, analytical reports, safety-related data and mapping, crisis management support, staff orientations, and training. INSO provides daily support to more than 1,500 NGOs operating in more than 24 of the world’s most insecure countries. INSO is registered in the Netherlands, with its headquarters located in The Hague, a city renowned for its international focus on peace and justice.
Key Responsibilities
- Manage the Conflict & Humanitarian Data Centre (CHDC)*
- Be INSO's focal point on CHDC methodology, standards, and reference data, guiding every Country Office toward best practice.
- Build the tools and automations that catch errors early and keep data quality high, everywhere.
- Deliver tool-related trainings, inductions, and webinars to Country Office teams and partners.
- Manage the INSO Portal, App & Platforms*
- Become the global administrator of INSO Portal, providing guidelines, driving consistent use, and leading feedback loops (intake and action) within all Country Offices.
- Build and deliver inductions and trainings on core workflows: partner registration, user management, and support.
- Ensure a partner-centric approach in all platforms, communications, and documentation.
- Implement and support INSO Visualisation Standards*
- Maintain Visualisation Standards guidelines, documents, and templates clear and up to date.
- Support Country Offices in adopting the standards, ensuring a smooth transition.
- Automate ETL, dashboard, and mapping workflows to save time across all country offices.
- Build and maintain ArcGIS templates and geodatabases to be used by all country offices.
- Lead Global Coordination*
- Step in for the Senior Information Manager during absences.
- Coordinate communication between Country Offices and HQ.
- Resolve Helpdesk tickets and maintain the Information Management SharePoint site.
- Contribute to onboarding, recruitment, and wider DTL projects.
Minimum Requirements
- Essential*
- 5+ years of experience in data management, data visualisation, or information management.
- Minimum 2 years of experience managing a team.
- Experience with Power BI and DAX, or similar BI software (such as Tableau).
- Proficiency in database management using SQL.
- Working knowledge of scripting languages such as Python or R
- Fluency in English both written and verbal.
- Basic knowledge in GIS software and systems (e.g. using QGIS or ArcGIS).
- Demonstrated ability to communicate technical information clearly to non-technical audiences.
- Nice to have*
- Master’s degree or equivalent in Information Systems, Computer Science, Data Management, GIS, or relevant field.
- Experience working with humanitarian organisations, particularly NGOs operating in complex contexts.
- Knowledge of or previous professional experience in Myanmar.
- Experience delivering training or capacity building related to data or information management tools.
Working Conditions
This is an HQ position open only to national candidates from Colombia, Kenya, Ukraine, and Syria. The selected candidate will be based and employed as national staff in their country of nationality.
The terms and conditions depend on the country of assignment and are detailed in the vacancy announcement published locally.
Eligibility Criteria
Open to national candidates from Colombia, Kenya, Ukraine, and Syria only.
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