HQ Information Officer (national applicants only)
Local Work Rights Required
This employer does not provide visa sponsorship. Applicants must already have the legal right to work in the job location.
This opportunity may still be relevant if you already have work authorization, are a permanent resident, citizen, student or dependant with work rights, or are seeking jobs within Africa.
Role Summary
Join INSO as an HQ Information Officer, focusing on data quality across conflict zones. Open to national applicants only from specified countries.
About the Organisation
Founded in 2011, the International NGO Safety Organization (INSO) is an international NGO that supports humanitarian aid workers by establishing safety coordination platforms in insecure contexts. INSO provides registered NGOs with a range of free services, including real-time incident tracking, analytical reports, safety-related data and mapping, crisis management support, staff orientations, and training. INSO provides daily support to more than 1,500 NGOs operating in more than 24 of the world’s most insecure countries. INSO is registered in the Netherlands, with its headquarters located in The Hague, a city renowned for its international focus on peace and justice.
Key Responsibilities
- Manage the Conflict & Humanitarian Data Centre (CHDC)*
- Review incidents reported by Country Offices, from day-to-day coding fixes to systematic spot checks that catch bigger patterns, and follow up with suitable action.
- Give new Country Offices extra attention to bring their data up to the highest standard.
- Build and use tools that keep data quality monitoring sharp and scalable.
- Deliver CHDC training, inductions, and coding sessions to teams and partners.
- Support the INSO Portal, App & Platforms*
- Be the focal point contact for the INSO Portal, answering day-to-day questions from our Country Offices and partners.
- Support training delivery and give close support to start-up Country Offices.
- Monitor data quality in the Portal and escalate issues when needed.
- Support and uphold INSO Visualisation Standards*
- Keep guidelines, documents, and templates for our Visualisation Standards clear and up to date.
- Help Country Offices adopt the standards, building supporting tools along the way.
- Automate ETL, dashboard, and mapping workflows to save time across all country offices.
- Build and maintain ArcGIS templates, geodatabases, and layer repositories.
- Coordinate & Support Globally*
- Work closely with the HQ Information Manager, coordinating on standards and updates, resolving issues together, and stepping in when needed.
- Maintain the Information Management SharePoint site and respond to Helpdesk tickets.
- Collect data and statistics on IM activities, and maintain a historical record.
- Contribute to onboarding and wider DTL projects.
Minimum Requirements
- Essential*
- 3+ years' experience in data management, data visualisation, or information management, ideally across multiple Country Offices or in a global support role.
- Experience with Power BI and DAX, or similar BI software (e.g. Tableau).
- Proficiency in database management using SQL.
- Good GIS skills (QGIS or ArcGIS).
- Full professional fluency in English, both written and spoken.
- Sharp attention to detail, with an understanding of conflict-affected contexts.
- Nice to have*
- Bachelor’s degree in information systems, Computer Science, Data Management, GIS, or a related field.
- Working knowledge of scripting languages such as Python or R.
- Experience with humanitarian organisations, particularly NGOs in complex contexts.
- Experience delivering training or capacity-building on data or IM tools.
Working Conditions
This is an HQ position open only to national candidates from Colombia, Kenya, Ukraine, and Syria. The selected candidate will be based and employed as national staff in their country of nationality.
The terms and conditions depend on the country of assignment and are detailed in the vacancy announcement published locally.
Eligibility Criteria
Position is only open to national applicants from Colombia, Kenya, Ukraine, and Syria.
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