Sr. Director, Salesforce Alliance Pipeline & Development
Role Summary
Detailed description available on the official website.
About the Organisation
At Bandwidth, we shape how the world connects. We're the global communications software company and Tier 1 network operator with global reach. The voice, messaging, and emergency services infrastructure behind the brands and apps you use every day.
Because we own the network we build on, the problems you'll solve here are bigger, more complex, and more impactful. And as communications shifts to AI, we're the infrastructure layer making it possible.
We call ourselves BANDmates because building something this big takes collaboration, different perspectives, and the freedom to bring your authentic self to the table.
We're experts who speak like humans. Ready to build what's next? #JoinTheBand
Minimum Requirements
Bandwidth is building a dedicated Salesforce Alliance team to win the global contact center market. As Director of Salesforce Alliance Pipeline & Development, you will own and grow Bandwidth's relationship with Salesforce — building the contacts, credibility, and pipeline motion that makes Bandwidth the undisputed carrier of choice for Salesforce's Agentforce contact center platform.
You will be Bandwidth's face to Salesforce's partner and field teams globally, coordinating inbound and outbound lead flow, aligning go-to-market strategy, and managing two field-based direct reports who work the Salesforce event circuit in Europe and North America.
This is a high-visibility, externally-facing role that requires deep knowledge of Salesforce's internal structure, the contact center ecosystem, and carrier-grade voice and messaging.
- Experience with Salesforce's AppExchange ISV program or Salesforce Partner Program
- Familiarity with carrier-grade voice, SIP, or CPaaS
- Experience at a global communications provider (Twilio, NICE, Genesys, Vonage, 8x8, or similar)
- Network within the Salesforce Agentforce / Einstein for Service team
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