Panel Manager (f/m/d) - Freelancer / Contractor; 100% remote possible
Role Summary
Join PlaytestCloud as a Panel Manager on a freelance basis, where you'll optimize their global player panel to enhance game development insights. Fully remote opportunity.
About the Organisation
PlaytestCloud’s Player Insights Platform™ helps game studios improve their games through feedback from real players. Over 60% of the top-grossing game studios have tested their games with PlaytestCloud.
🏆 Premier provider for games. We help game studios worldwide make the best games they possibly can.
🏆 Built for player insight. We build technology that enables secure, high-quality remote game testing.
🏆 Independent and established. We are bootstrapped and profitable, with more than 400 paying game studios and over one million playtesters.
We're hiring an experienced, analytical Panel Manager (f/m/d) to shape the next stage of PlaytestCloud's proprietary player panel. Your job: figure out what makes a panel strong and scalable, then turn that understanding into measurable action. You'll identify the metrics that matter most, find opportunities to improve panel quality and availability, and build a practical framework that helps us serve studios better as we grow. This is a freelance contract (3–6 months) with a clear mission: build a stronger foundation for how we measure, manage, and grow our player panel.
Key Responsibilities
- Panel strategy and ownership. Take ownership of the health and growth of PlaytestCloud's global player panel.
- Metrics and insight. Define and track the metrics that connect panel performance, player experience, studio needs, and business growth.
- Opportunity identification. Analyze panel data to find the highest-impact opportunities, constraints, and risks.
- Actionable improvements. Turn insight into practical recommendations, and work with the right teams to implement and measure them.
- Cross-functional collaboration. Partner closely with Research Operations, Product, and GTM to make sure the panel supports great outcomes for our studios.
- Sustainable foundations. Set up a reporting rhythm, performance framework, and roadmap the team can keep using after the contract ends.
Minimum Requirements
- Panel experience. Recent hands-on experience managing, running, growing, or optimizing a large participant panel, research-participant community, or gaming community — including participant supply, retention, quality, segmentation, and/or incentive strategy.
- Commercial and analytical mindset. You know how to find the few metrics that actually matter, connect them to customer and business outcomes, and use data to make good calls.
- Tool competency. Comfortable querying databases in SQL, and familiar with agentic AI tools like Claude or Codex.
- Ownership. You're a self-starter who likes taking on an ambiguous challenge, building structure around it, and driving it forward on your own.
- Practical problem-solving. You turn analysis into clear priorities and action, not insight for its own sake.
- Strong communication. You can explain complex findings clearly to technical and non-technical people alike.
- Strong English. Comfortable communicating in written and spoken English on a remote, international team.
Eligibility Criteria
Eligible for applicants worldwide; no specific requirements mentioned.
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