Media and Communications Officer

Join SEED Madagascar as a Media and Communications Officer, leading social media strategy and impactful communications for sustainable development.

• Lead the daily management of SEED’s social media platforms, including developing and scheduling content across all channels, with a particular focus on expanding SEED’s TikTok presence.
• Produce, edit, and publish engaging written, visual, and multimedia content for social media, website, newsletters, and PR, ensuring alignment with SEED’s brand and communications goals.
• Gather stories, photos, and videos from field sites to highlight SEED’s work, ensuring safeguarding, consent, and data protection policies are upheld.
• Develop and edit donor updates in collaboration with programme teams to showcase project impact.
• Oversee the production of blogs and articles, editing contributions from staff and volunteers for external publication.
• Line-manage the Junior Officer or intern, providing day-to-day guidance, feedback, and professional development opportunities.
• Support the development of the Communications team STAGE interns, remote international interns and volunteers, ensuring learning and capacity building within the team.
• Deliver media, consent, and storytelling training to international staff, strengthening best practice across the organisation.
• Manage the relationship between Communications and Programmes teams to deliver major fundraising appeals, from concept to promotion; from storyboarding and gathering updates to shape engaging communication content that highlight SEED’s impact.
• Work with the Coordinator and International Operations Manager to ensure consistent and impactful messaging for appeals and campaigns.
• Contribute ideas for innovative fundraising content and approaches to broaden SEED’s donor base.
• Support the review and evaluation of communications platforms against agreed marketing KPIs.
• Contribute to quarterly communications reports for trustees, providing insights and analysis on content performance and audience engagement.
• Ensure SEED’s brand identity is consistently reflected across all outputs, with oversight from the Coordinator.
• Uphold SEED’s safeguarding, whistleblowing, and anti-corruption policies, ensuring best practice in all communications.
• Work flexibly, including outside standard office hours when necessary, to meet tight deadlines (e.g., donor reports, funding documents).
• Ensure all of SEED’s policies and procedures are evident throughout the work of the department, including those for safeguarding, whistleblowing and anti-corruption, and undertake continual training to ensure these are promoted at all times
• Complete other ad-hoc tasks as required by the International Operations Manager, or Director of Programmes and Operations to further the aims and work of the organisation.

• A degree-level qualification in Communications, International Development, or a related discipline, or equivalent practical experience.
• At least 1–2 years’ professional experience in communications, marketing, or fundraising, ideally within the non-profit sector.
• Some prior experience in line management, supervision, or project coordination.
• Experience creating and managing social media content and marketing campaigns.
• Demonstrate a working knowledge of producing and managing high-quality photo and video content.
• Confident in editing visual content with software such as Canva (experience with CapCut, GetResponse, or similar tools desirable).
• Excellent writing and editing skills, with proven ability to tailor messaging for different audiences and platforms.
• Ability to communicate an organisation’s ethos and mission to diverse national and international audiences through photography, videography, and writing.
• Strong verbal and written communication skills with a keen eye for detail.
• Demonstrated interest in conservation and community development, with an understanding of international development challenges in the global south desirable.
• Knowledge of PPC, content strategy development, or other advanced communications tools desirable but not essential.
• Strong organisational skills, with the ability to work to tight deadlines and manage multiple priorities.
• Proven problem-solving skills and the ability to deal appropriately with challenging situations.
• Passion, curiosity, and motivation for the role, with the ability to enthuse and inspire others.
• Capacity to build skills and share knowledge across cultures, working with people from diverse economic and cultural backgrounds and across multiple language barriers.
• Awareness of and comfort with increased social and professional responsibility, always working with cultural sensitivity and respect.
• Confident and socially skilled, able to provide guidance and support to junior staff and volunteers.
• Flexible and patient, with the ability to work both independently and as part of a team.
• Commitment to SEED’s ethos, values, and safeguarding approach, acting as a positive ambassador at all times.
• Willingness to adapt to living and working in a low-income country with sometimes basic living conditions.
• Fluent English to a high standard (both spoken and written).
• Basic working knowledge of French is desirable though not essential.