Head of Business Operations

OpenFX is on a mission to move money as freely as data, unrestricted by time zones, banking hours, or legacy systems. We are building the infrastructure that will power the next generation of cross-border payment systems for institutions. The team's execution has been exceptional, and we're scaling at a remarkable pace. Our stellar early team comes with experience in companies like J.P. Morgan, Goldman Sachs, FalconX, PayPal, Affirm, Polygon, Kraken, Nium and others. We're backed by Accel, Lightspeed, NfX and other top-tier investors.

Build and lead OpenFX's Business Operations function into the operating backbone of the company — turning strategy into a disciplined, measurable operating system across trade, revenue, finance and regulatory operations in every geography, so the business scales from ~80 to 250+ people without the wheels coming off. Be the senior operator the company relies on to make cross-functional execution predictable, and grow into ownership of partnerships over time.

Lead the Business Operations function

Manage, coach and grow the Business Operations team; set clear outcomes, raise the bar on execution, and build the hiring plan for the function.

Establish the company's operating cadence — planning, KPI reviews, business reviews — and make it stick across time zones and geographies.

Serve as the senior cross-functional link across trade ops, finance, revenue ops, legal/regulatory ops and strategy.

Strategy to execution

Translate company strategy into actionable operating plans, measurable KPIs and accountable owners.

Drive prioritization and resource allocation decisions across operational workstreams.

Own market research, competitive analysis and operational input into strategic decisions; support investor relations and board reporting as needed.

Operational systems and leverage

Identify and remove bottlenecks across functions; build process and automation that create leverage instead of headcount.

Stand up real-time operational and financial reporting so leadership sees the business clearly.

Institute risk and control frameworks appropriate to a regulated payments business.

Trade, revenue and finance operations oversight

Ensure FX settlements, reconciliations and working-capital utilization run to target with high automation and near-zero error rates.

Oversee the health of revenue operations — wallet share, transaction volumes, CAC/LTV, ARPU — and the actions that move them.

Partner with Finance on cash-flow visibility, operational reporting and workflow automation.

Regulatory and partner operations

Keep client onboarding/KYB and compliance workstreams highly automated and audit-ready across jurisdictions.

Support (and, over time, potentially own) management of banking and liquidity partner relationships, onboarding, retention and performance scoring.

Competitive salary and benefits package.

Equity in a rapidly growing company.

Opportunity to work in a fast-paced startup at the forefront of fintech innovation.

Opportunity to make a significant impact on global financial infrastructure.

Collaborative work culture with emphasis on personal and professional growth.

We are committed to building a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.