Customer Experience (CX) Consultant - Contract role
Local Work Rights Required
This employer does not provide visa sponsorship. Applicants must already have the legal right to work in the job location.
This opportunity may still be relevant if you already have work authorization, are a permanent resident, citizen, student or dependant with work rights, or are seeking jobs within Africa.
Role Summary
Join Project Blackbook as a Customer Experience Consultant in London on a hybrid contract with a competitive day rate of £400-£500.
Key Responsibilities
- Lead a CX workstream, likely focused on audience strategy
- Facilitate workshops and shape solutions across complex business challenges
- Build and drive programme plans supporting Adobe implementation and personalisation
Minimum Requirements
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- An independent consultant
- Strong CX strategy experience; Total experience (TX) experience also relevant
- Confident facilitator with strong stakeholder management skills
- Proven experience leading consulting workstreams and programme planning
Eligibility Criteria
Only applicants with the legal right to work in the UK are eligible for this role.
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