Software Engineer (Future Hiring)

SugarAI is redefining CRM for the age of AI.

We’re delivering on the original promise of CRM—turning fragmented customer and revenue signals into clear, prioritized action. Instead of more dashboards or surface-level insights, we help teams focus on what matters most and know exactly what to do next.

More than two decades after our founding, we’re entering a new chapter with clarity and momentum—building intelligent, intuitive solutions that work within the flow of how teams actually sell and serve. We’re focused on solving complex, real-world challenges where relationships, context, and precision make all the difference.

Our global team is united by a shared commitment to impact, ownership, and continuous growth. We create an environment where thoughtful ideas move quickly, where people are trusted to lead, and where flexibility supports how great work gets done.

If you’re excited to help shape what’s next in AI-driven CRM—and build technology that drives real outcomes—we’d love to meet you.

2–5 years of experience developing enterprise or SaaS software in production environments

Personal fluency with agentic coding tools (Claude Code, Cursor, Copilot, or equivalents) you use these in your daily work and real delivery scenarios, not as an experiment

Hands-on experience with BDD/SDD frameworks and working from executable specifications as the primary input to development, this is how we work, not a practice you're learning on the job

Proficiency in at least one object-oriented or modern SaaS language; comfort picking up new languages and frameworks as the work demands

Experience with RESTful API design and consumption

Working knowledge of SQL and NoSQL data stores

Experience producing and maintaining automated test suites (unit, integration, or end-to-end)

Experience working in Agile delivery environments with CI/CD pipelines

Strong written communication skills; able to write clear specs, meaningful code review feedback, and async updates for a global team

Experience with cloud platforms (AWS or equivalent) and microservices architectures

Familiarity with containerization, infrastructure-as-code, or observability tooling

Experience developing or integrating with AI/ML features in a production SaaS product

Background in B2B SaaS, CRM, or revenue technology

We understand that no candidate is perfectly qualified for any job. Experience comes in different forms; many skills are transferable; and passion goes a long way. Even more important than your resume is a clear demonstration of dedication, impact, and the ability to thrive in a fluid and collaborative environment. We want you to learn new things in this role, and we encourage you to apply if your experience is close to what we’re looking for. We also know that diversity of background and thought makes for better problem solving and more creative thinking, which is why we're dedicated to adding new perspectives to the team.

Beyond a stellar work environment, friendly people, and inspiring work, we have some sweet benefits and perks:

· UK Pension Scheme

· Private medical and dental insurance

· Health &Wellness Reimbursement Program

· Unpaid sabbatical leave

· Educational Resources - Career & Personal Development Program

· Various discount programs (i.e. travel, virtual exercises classes, etc.)

· We are a merit-based company with many opportunities to learn, excel and grow your career!

#LI-Hybrid

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